Firstly I need to say that the reason we are taking this cruise is because Austin followed me up. I had spoken to Austin many months ago saying that I was looking for an inexpensive cruise, similar...
The sales lady was very friendly and helped select a room that would minimimise my motion sickness. Was very obliging and explained all options in detail
Data di acquisto: 03/01/2017
0
Condividi
TC
Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Cruise Megastore /Travel Megastore:
Chris has been easy to work with and gets back with answers to any questions on the cruise in a timely manner.
He has also referred me to your flight and hotel booking section.
I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response
Customer Service
Cruise Megastore /Travel Megastore
9 years ago
Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.