I’m pleased to hear that Natasha was able to help you, however I am sorry to hear that you found communication was not always easy due to the time difference between London and Melbourne - we will look into ways of improving this in the future.
I should also mention that we do accept payment in USD (as well as EUR, GBP and South African Rand ) – I am sorry if that was not made clear to you, and again we will review our systems to see if there is anything more we can do to make this clearer.
Paul Campbell
Managing Director
Travel Butlers Ltd