The turfs appear of good quality at a sensible price.
What was annoying was the late delivery, about 5pm. Sixty turfs were ordeted ,bearing in mind it is only kerbside delivery and they need to be...
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Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback. We do try and make our delivery times and methods as clear as possible at point of order to allow our customers to best plan. We are always looking at how we can improve our service so will take your comments on board.
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Data di acquisto: 25/07/2023
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SR
Sharon Routledge
Verificato da Feefo
3 years ago
Ciò che Sharon Routledge ha detto su Topsoil Direct Ltd:
Turf should be first delivery, as it is said to lauy it immediately. I had very late delivery and my gardener was waiting from 8am till 4pm for delivery to arrive. Bad customer service
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback. We do try to make it as clear as possible that our deliveries are made between 8am-6pm. We also have our customer services team available who will be able to get an estimated delivery time from the haulier for you on the day of the delivery in order to help you plan.
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Data di acquisto: 25/07/2023
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MR
Mohammed Rayhan
Verificato da Feefo
3 years ago
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Ciò che Mohammed Rayhan ha detto su Topsoil Direct Ltd:
Extremely disappointed. Product arrived as faulty. Contacted them. They asked us to wait for two weeks to see what happens. According to them , grass turf will be fine. Why would I have to go through...
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Data di acquisto: 25/07/2023
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Demetris Andreou
Verificato da Feefo
3 years ago
Ciò che Demetris Andreou ha detto su Topsoil Direct Ltd:
The soil arrived on time, the friendly delivery driver dropped it in a place of my choosing with a crane from the truck. The soil felt nice in texture, no large clumps or stones (some sharp debris so...
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Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback.
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Data di acquisto: 21/07/2023
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NE
Nigel Elkes
Verificato da Feefo
3 years ago
Ciò che Nigel Elkes ha detto su Topsoil Direct Ltd:
Great quality and great service - would 100% recommend
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Data di acquisto: 21/07/2023
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LM
Liam Marsh
Verificato da Feefo
3 years ago
Ciò che Liam Marsh ha detto su Topsoil Direct Ltd:
I ordered compost twin stack, the top bag was half full of compost and the bottom bag was a very sandy mud mix that I could only use as ballast in a raised bed. Makes you wonder if the twin stack...
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Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear that you have had an issue with your recent delivery. I don't believe that we have been made aware of this before now so we will be in touch shortly to discuss further with you.
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Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear you are unhappy with your recent delivery we will be in touch to discuss your concerns.
Data di acquisto: 21/07/2023
1
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Cliente fidato
Verificato da Feefo
3 years ago
Very professional & friendly service . Helped us workout how many rolls we would need etc .. delivery was swift and we were kept well informed. Definitely recommend.
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Data di acquisto: 20/07/2023
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AB
Adama Bathily
Verificato da Feefo
London
3 years ago
Ciò che Adama Bathily ha detto su Topsoil Direct Ltd:
I was very happy with my delivery, people was friendly. The product was good quality and the timing was amazing.
I Wass receiving updates conforming delivery date and time.
Based on my positive...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.