Good quality product but on delivery the driver has left two scratches in my drive. Complained to topsoil direct and been basically told ‘not our fault, we’ve passed it on to the delivery company’....
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Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
Recensioni del prodotto
Sarah
Topsoil Direct Ltd
2 years ago
Firstly I am pleased to hear that you are happy with our topsoil. However I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
Data di acquisto: 07/03/2024
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VD
Vrajlal Dhokia
Verificato da Feefo
2 years ago
Ciò che Vrajlal Dhokia ha detto su Topsoil Direct Ltd:
Ciò che Evgeniy Zukin ha detto su Topsoil Direct Ltd:
Great service
Recensioni del prodotto
Data di acquisto: 06/03/2024
0
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PD
Peter Douglass
Verificato da Feefo
2 years ago
Ciò che Peter Douglass ha detto su Topsoil Direct Ltd:
Delivered on time good product will definitely use this company again
Recensioni del prodotto
Data di acquisto: 06/03/2024
0
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RB
Robert Burgess
Verificato da Feefo
2 years ago
Ciò che Robert Burgess ha detto su Topsoil Direct Ltd:
Waist of money, you don’t get a full bags.
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear that you feel you didn't get a full bag. Our production team have looked at the photos you sent to us and confirmed that your bags were not underfilled. The bags are designed to bulge as the products settle this means we are used to seeing a gap at the top of our bags.
Recensioni del prodotto
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear that you feel you didn't get a full bag. Our production team have looked at the photos you sent to us and confirmed that your bags were not underfilled. The bags are designed to bulge as the products settle this means we are used to seeing a gap at the top of our bags.
Data di acquisto: 06/03/2024
0
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Cliente fidato
Verificato da Feefo
2 years ago
Great, prompt response and fast delivery, recommend
Recensioni del prodotto
Data di acquisto: 06/03/2024
0
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BC
Ben Cooper
Verificato da Feefo
2 years ago
Ciò che Ben Cooper ha detto su Topsoil Direct Ltd:
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.