The service & support received was a far cry from the service upon completion, despite us making Together aware that this was our first bridge and the communication that continued demonstrating a...
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Valued Customer
Verificato da Feefo
7 years ago
Ciò che Valued Customer ha detto su Together:
So helpful
Great service great company
Joanne
Together
7 years ago
Thanks for taking the time to leave us a review Reece, we really appreciate it. We're glad to hear that your experience was 5-star. We'll let the team know to keep up the good work.
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VC
Valued Customer
Verificato da Feefo
7 years ago
Ciò che Valued Customer ha detto su Together:
Helpful service
They were very helpful and there was no judgement on our financial situation.
Joanne
Together
7 years ago
Hi Sarah, thank you for taking the time to leave us a review, we really appreciate it. We're glad that we were able to help you out and that you found your experience of Together to be 5-star.
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Cliente fidato
Verificato da Feefo
7 years ago
Speed and helpfullnes
Joanne
Together
7 years ago
Thank you for leaving us a review. We're delighted to hear that your experience was 5 star.
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Cliente fidato
Verificato da Feefo
7 years ago
Knowledgeable
Joanne
Together
7 years ago
Thank you for taking the time to leave us a review, we really appreciate the 5-stars!
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VC
Valued Customer
Verificato da Feefo
7 years ago
Ciò che Valued Customer ha detto su Together:
Avoid this company
Very very bad service not impressed at all to much hassle to get loan of this people just avoid this loan company
Joanne
Together
7 years ago
Hi Mohammed, naturally we were concerned to read your review. We're sorry to hear that on this occasion the service fell short and you were not impressed with your experience of Together. We will be passing your comments on to the relevant team and asking them to investigate.
VC
Valued Customer
7 years ago
My comments remains same
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Cliente fidato
Verificato da Feefo
7 years ago
We received a really good service from start to finish with very little hassle. However, communication could have been clearer. We used a mortgage adviser so could always ask for her advice.
Joanne
Together
7 years ago
Thank you for taking the time to leave us a review, and for flagging that communications could have been better. We'll be sure to pass on your feedback. We are pleased to hear that overall you found the service good from start to finish.
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VC
Valued Customer
Verificato da Feefo
7 years ago
Ciò che Valued Customer ha detto su Together:
I thought your service was excellent. Philip was excellent and to me provided a service that was more than 100%. He was always available any time I needed to speak to him or sent him an email. He...
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Joanne
Together
7 years ago
Hi Ethel, what a great review, we loved reading it. We're glad to hear that your experience was so positive and that you would recommend us. We'll be sure to pass on your comments to Phil and the team. Thank you.
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Cliente fidato
Verificato da Feefo
7 years ago
I am not happy with the service received from together.
I found the service very poor, don't even deserve one star.
There was no proper communication, the fees were very high, interest rate of the loan is very high, I am paying 3 times more repayment...
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Joanne
Together
7 years ago
We were concerned to read your review. We're sorry to hear that on this occasion the service fell short and you were not impressed with your experience of Together. We will be passing your comments on to the relevant team and asking them to investigate and contact you.
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Cliente fidato
Verificato da Feefo
7 years ago
Would recommend but don’t be in a hurry
Very good but took forever to sort out the mortgage. 7 months in total.
The people we dealt with were fantastic.
Joanne
Together
7 years ago
Thank you for taking the time to share your feedback with us. We're sorry to hear that the process took longer that expected, we'll pass this comment on to the relevant team to see if we could have done things differently. We're pleased that this did not impact your overall experience and you found the service to be very good.
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
For over 40 years, Together Money have been providing mortgages and secured loans with real lives in mind.
They offer a range of borrowing to suit all sorts of people, in all sorts of circumstances. Unlike some mainstream lenders, they appreciate that today's jobs, homes, and circumstances don't always fit neatly into tickboxes. Because there's a new normal out there.
And it's this common-sense approach means Together can often lend when others can’t.