Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

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Recensioni di tinhat™ Insurance

Visualizzazione di tutte le 587 recensioni

Cliente fidato

8 years ago

Very Easy.

Customer service team

tinhat™ Insurance

8 years ago

Thank you for taking out your time to review us.

Regards,

Tinhat

Cliente fidato

8 years ago

Seem he'll bent on not paying out.

Makes things unnecessarily difficult

Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Cliente fidato

8 years ago

Just be nice if the phone was actually answered and not waiting for 30 mins

Great price and includes everything. Just wasn’t very happy that when I last rang you up within opening time hours I was ringing for half an hour and no one answered which I thing is terrible to wait...

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Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

Efficient and fast service

Customer service team

tinhat™ Insurance

8 years ago

Thank you for the positive feedback Bradley!

Regards,

Tinhat

Cliente fidato

8 years ago

Definitely recommendable

Insurance for my 2 iPhones is a lot cheaper than the majority of other companies who provide insurance. All done online. I would definitely recommend.

Customer service team

tinhat™ Insurance

8 years ago

Thank you taking out time to review us we truly appreciate it.

Regards,

Tinhat

Cliente fidato

8 years ago

Easy to sign up. Havent had to claim so cant comment on that

Customer service team

tinhat™ Insurance

8 years ago

Thank you for your feedback.

Regards

Tinhat

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

Brilliant service friendly staff

Easy to understand had a few queries before getting insurance and the person on the phone was able to assist and get everything sorted

Customer service team

tinhat™ Insurance

8 years ago

Thank you Laura for the positive feedback and taking time to share your experience with us.

Regards,

Tinhat

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

shocking....no communication... 7-10 working days a lie

Awful communication. Got told wrong address to send phone to. So phone was sat at an address for some time and no one contacted me...only after the promised 7-10 working days I contacted them to ask...

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Customer service team

tinhat™ Insurance

8 years ago

Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.

Kind regards,

Tinhat

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su tinhat™ Insurance:

Where is my certificate of insurance?

Well I am still waiting for my certificate of insurance!!!

Customer service team

tinhat™ Insurance

8 years ago

Dear Victor, I have resent your policy schedule by email. It may be that the original schedule which was sent by email on 18 March 2018 16:39, went into your spam folder. If you need any further assistance please do not hesitate to contact us.

Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.

Kind regards, Tinhat

Cliente fidato

8 years ago

Mobile insurance made easy

Easy to set up insurance, also easy to change policy when changed phone. Pleasant agent helped to update

Customer service team

tinhat™ Insurance

8 years ago

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Regards,

Tinhat

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