Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di tinhat™ Insurance

Visualizzazione di tutte le 587 recensioni

Cliente fidato

Verificato da Feefo

2 years ago

Waste of time

Passed to an underwriter Davis group and email is just 3 working days then submitted 3 working days. Then request more information 3 working days by time the phone gets repaired 3 weeks would have...

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Aamrita Arora

tinhat™ Insurance

2 years ago

Hi, Thank you for your feedback. We apologise you experienced a delay making a claim. We have passed this to our claims department to investigate this for you. Tinhat Team

Cliente fidato

Verificato da Feefo

2 years ago

Still no contact after 2 days

Still not received any documentation and order still not processed so I don’t know if I’m insured on my phone or not

Aamrita Arora

tinhat™ Insurance

2 years ago

Hi Thank you for your feedback. We apologise you did not receive your policy documents. I can confirm we have issued your documents via email. if you require any further assistance, please do not hesitate to get in touch. Tinhat Team

Cliente fidato

2 years ago

I need to cancel please as the phone went back to google. Sorry for any inconvenience . Also I clicked on monthly but for some reason it came back as up front in full . So if you could please cancel ASAP. I have tried ringing but been engaged for 3 hrs

Aamrita Arora

tinhat™ Insurance

2 years ago

Hi Thank you for contacting us. I can confirm this has been actioned by our customer service team. Thank you

Cliente fidato

Verificato da Feefo

2 years ago

Excellent

Excellent value for money, easy to sign up

Aamrita Arora

tinhat™ Insurance

2 years ago

Hi Thank you for your 5 star review. We look forward to providing you a excellent service again. Tinhat Team

Leia Davies

Verificato da Feefo

2 years ago

Ciò che Leia Davies ha detto su tinhat™ Insurance:

I accidentally signed up twice because I got no confirmation Can you please cancel one policy and refund me

Aamrita Arora

tinhat™ Insurance

2 years ago

Hi, Thank you for contacting us. As requested on 26/09/2024, we have cancelled the duplicate policy We apologise for any inconvenience caused. Tinhat Team

Cliente fidato

Verificato da Feefo

2 years ago

Aamrita Arora

tinhat™ Insurance

1 year ago

Thank you for your feedback. We look forward to providing you an excellent service again. Tinhat Team

Sofie-Eliza Price

Verificato da Feefo

2 years ago

Aamrita Arora

tinhat™ Insurance

2 years ago

Hi Thank you for your 5 star review. We appreciate your kind words. Tinhat Team

Nathan Gwilliam

Verificato da Feefo

2 years ago

Aamrita Arora

tinhat™ Insurance

2 years ago

Hi Thank you for your feedback we apologise that you have left a negative review. We hope to resolve for you. if you wish to discuss this further please contact us on sales@tihat.co.u. Tinhat Team

elisa gonzalez randall

Verificato da Feefo

wales

2 years ago

Ciò che elisa gonzalez randall ha detto su tinhat™ Insurance:

has not sent policy docments. Scam? do not use!

have not sent me my policy documents. Only just realised. what would I have done if I had needed to claim? feels like a scam.

Aamrita Arora

tinhat™ Insurance

2 years ago

Hi, Thank you for bringing this to our attention that you have not received your policy documents we understand how important this is to you. Please rest assured that we have addressed this matter immediately and have sent you a copy of your policy documents. Thank you for your patience we apologise for any inconvenience caused. Tinhat Team

Cliente fidato

Verificato da Feefo

2 years ago

Good with good customer support.

Very good so far and excellent customer support.

Aamrita Arora

tinhat™ Insurance

2 years ago

Thank you for your positive feeback. We look forward to providing you a good service again. Tinhat Team

Robert Bottrill

Verificato da Feefo

Bradford

2 years ago

Ciò che Robert Bottrill ha detto su tinhat™ Insurance:

Check it out.

Good value for money

Aamrita Arora

tinhat™ Insurance

2 years ago

Thank you for your positive feeback. We look forward to providing you a good service again. Tinhat Team

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