Only just recived the socks, but liked the website and the ordering was easy but after I ordered I was sent an email every other day and it got very boring . Will be unsubscribing my email address if...
Item ordered was said to be on its way, then within two hours, I received an email saying it was unavailable. I emailed for an explanation and have received none. Nor have I received the item or...
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Braintree Clothing
Thought Clothing
10 years ago
Thank you for your feedback. I have looked into this for you. I can see an email was sent to see if there was a replacement item you would like to swap for your out of stock item for. Apologies for the miscommunication regarding your order - I can understand the inconvenience this would have caused. I can see an email was sent on 25th September to confirm your refund for the out of stock item had been processed. If you have any further queries, please do not hesitate to get in touch with us via orders@braintreeclothing.com. We are always more than happy to assist. Best Regards, Abby at Braintree Clothing.
Data di acquisto: 17/09/2015
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Cliente fidato
Verificato da Feefo
10 years ago
Very good service. Spoke to them on the phone , they were extremely helpful.
Loved the idea of the unusual fabrics you use so bought a couple of pieces to try. Fit is great and fabric quality brilliant, I'm hoping they wash well.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
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Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.