Letting me order and confirming and taking the money to then send an email saying they were cancelling my order as out of stock, then sent an email saying it had been dispatched!
Braintree Clothing
Thought Clothing
10 years ago
Hi Tiffany. Thank you for taking the time to give us your Feefo feedback. We are extremely sorry to hear that you did not have positive experience whilst shopping with us. I can see the order was placed on Christmas Eve, just before the office closed for the Festive break and although the order was processed as soon as we were back in the office on 29th the time frame in which we were able to advise you was longer. We always try and do our best to make sure the website is up to date to avoid items becoming out stock, during busy times there can be a slight delay in this being actioned as this a manual process. I can completely understand the disappointment this would have caused, please let us know if we can be any further help. We are always happy to assist. Kindest Regards Abby at Braintree Clothing.
I really like the ethical nature of the company and the socks look good. I bought a pair of leggings that got a small hole quite quickly which was a shame as similar products from other brands appear...
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.