The show was marvellous and we were very happy with our seats.
However we also booked a pre-theatre meal for which we were charged £30 per head for 2 courses. When we arrived at the restaurant, we...
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Emily
Theatre Tickets Direct
3 years ago
Thank you for taking the time to share your experience with us. We're delighted to hear you enjoyed the show and your seats.
However, we regret to hear about your dissatisfaction with the pricing of the pre-theatre meal. We appreciate your understanding that businesses often have partnerships, but we would like to clarify our relationship with the restaurants listed on our website.
At Theatre Ticket Direct, we aim to provide a comprehensive and convenient service for our customers, which includes offering restaurant reservations as part of our package. Despite what may be a common misconception, we do not receive any payment or commission from the restaurants. They are listed on our website purely for the convenience of our customers, and we do not influence their pricing.
The pricing discrepancy you experienced might be due to a special menu or pricing structure that the restaurant has for diners who book through our service. This could include priority seating, guaranteed reservation times to ensure you can enjoy your meal without missing the show, or other services that might not be included with a standard reservation.
We understand your concern and we are committed to transparency and fairness in all our services. We'll review your feedback with the concerned restaurant and strive to ensure clearer communication of any special pricing or unique menu offerings in the future.
Once again, thank you for bringing this to our attention and we hope you will consider using our services again in the future.
Recensioni del prodotto
Emily
Theatre Tickets Direct
3 years ago
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Data di acquisto: 09/07/2023
0
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Cliente fidato
Verificato da Feefo
3 years ago
It never fails to amaze me , YOU go to a website to book the already extortionate tickets . I emphasize , YOU go to the site , and then ….
They charge YOU a booking fee ? Why ? How ?
Madness in my...
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Emily
Theatre Tickets Direct
3 years ago
I must say, your review is riddled with naive incredulity. It's truly astonishing that you find it so shocking to be charged a booking fee when purchasing tickets online. Allow me to enlighten you with a dose of reality. First and foremost, websites exist to make a profit, and surprise, surprise, they don't run on thin air. Booking fees are a common practice in the industry, employed by businesses to cover the costs associated with maintaining and operating their platforms. These fees contribute to the development of user-friendly interfaces, secure payment gateways, customer support services, and other essential features that enhance your online booking experience. It seems you've completely overlooked the fact that running a website entails significant expenses. From server maintenance and cybersecurity measures to employing a team of professionals to ensure seamless functionality, these costs add up. But why should that concern you, right? After all, you expect these services to be provided to you completely free of charge, don't you? In conclusion, your outrage over booking fees is misplaced and displays a fundamental lack of understanding of how the online ticketing industry operates. Instead of whining about the realities of business, perhaps you should take a moment to appreciate the convenience and accessibility that online ticketing platforms provide, even with the minimal inconvenience of a booking fee.
Recensioni del prodotto
Emily
Theatre Tickets Direct
3 years ago
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Data di acquisto: 26/06/2023
0
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MW
Mr Dennis White
Verificato da Feefo
3 years ago
Ciò che Mr Dennis White ha detto su Theatre Tickets Direct:
Thank you for your feedback! We're glad to hear that you had an excellent experience with us. If you have any further comments or suggestions, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future.
Recensioni del prodotto
Data di acquisto: 10/02/2023
0
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MC
Mrs Gillian Cowan
Verificato da Feefo
SHEPPERTON
3 years ago
Ciò che Mrs Gillian Cowan ha detto su Theatre Tickets Direct:
Yes it is not easy on a phone but a good site
Data di acquisto: 05/07/2023
0
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Cliente fidato
Verificato da Feefo
3 years ago
Very good, will tell friends.
Data di acquisto: 05/07/2023
0
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MB
Mr Laurence Boswell
Verificato da Feefo
3 years ago
Ciò che Mr Laurence Boswell ha detto su Theatre Tickets Direct:
Simple efficient successful
Data di acquisto: 03/07/2023
0
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KD
Kira Davies
Verificato da Feefo
3 years ago
Ciò che Kira Davies ha detto su Theatre Tickets Direct:
Very smooth transaction, booked and within the hour was watching the show.
Recensioni del prodotto
Data di acquisto: 02/07/2023
0
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Cliente fidato
Verificato da Feefo
3 years ago
Very easy to book
Emily
Theatre Tickets Direct
3 years ago
Thank you for taking the time to leave us a positive review regarding your recent experience with our service. We are pleased to hear that you found the booking process to be easy.
We strive to provide our customers with a hassle-free and convenient experience, and we are glad that we were able to meet your expectations.
Thank you for choosing our service, and we hope to have the opportunity to serve you again in the future.
Recensioni del prodotto
Data di acquisto: 07/04/2023
0
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Cliente fidato
Verificato da Feefo
3 years ago
I found the website easy to use and transaction went through quickly
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk