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The Ultimate Travel Company Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/the-ultimate-travel-company | Feefo

Visualizzazione di tutte le 1,116 recensioni

Hannah Jeffs and Peter Tam

Verificato da Feefo

London

2 years ago

Ciò che Hannah Jeffs and Peter Tam ha detto su The Ultimate Travel Company:

Amazing Service

Amazing service. We used Jonny Livingstone to plan our honeymoon to Peru and the itinerary was amazing with every detail taken care off. We had the most special, stress free trip thanks to Jonny....

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Mrs Vivien Hare

Verificato da Feefo

Ripon

2 years ago

Ciò che Mrs Vivien Hare ha detto su The Ultimate Travel Company:

Tania was wonderful, the office pretty useless.

The office service really was bad. After paying I had to phone up a few days before departure to ask if the tour was on. Then the information we were given at the airport was wrong. Tania was...

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The Ultimate Travel Company

2 years ago

Dear Mrs Hare, Thanks so much for taking the trouble to review us, and I am delighted to hear that all went so well with your recent tour to Poland. I am however sorry to read of your disappointment with our office service. I do not understand why you felt the tour might be off given that we touched base ten weeks prior to departure, with regards to final payment and the next steps, and then sent your travel documents two weeks prior to departure, as detailed and planned. The airport information we gave you was correct until British Airways made a late change to the check in area for your flight - 48 hours prior to departure. However, we did immediately contact everyone on the tour to advise them of this change and neither our tour leader (Tania) or airport rep (Linda) who met you at Heathrow were made aware of any issues. Thank you again for your feedback. Always appreciated as it gives us the opportunity to make improvements to the relevant aspects of the service we offer. Rowan PatersonExecutive Director

Mr and Mrs William Van Klaveren

Verificato da Feefo

Krakow and Warsaw

2 years ago

Cliente fidato

Verificato da Feefo

2 years ago

A fascinating comprehensive visit, covering Polands last 400 years !

Very well researched , prepared ,executed and enjoyable first visit to Poland. We gained a comprehensive view off this country’s history, agonising experiences and current determination to cope...

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Mr Sonny Astani

Verificato da Feefo

2 years ago

Mr Peter Barton

Verificato da Feefo

London SW3

2 years ago

Ciò che Mr Peter Barton ha detto su The Ultimate Travel Company:

Excellent Polish trip

Very efficiently organised holiday in Poland under the excellent leadership of Tania Illingworth. Good hotels and transport arrangements. Excellent restaurants.

Ms Mairi McCrae

Verificato da Feefo

Edinburgh

2 years ago

Ciò che Ms Mairi McCrae ha detto su The Ultimate Travel Company:

Excellence all round!

Such excellent service - second to none! From initial conversation, through to booking, to confirmation, to final detail the service was exemplary from very helpful and very knowledgeable staff.

Cliente fidato

Verificato da Feefo

2 years ago

Fantastic (as always)

Catherine was brilliant from start to finish. She was super-helpful with recommending locations, times of year, and accommodation. She got us into two fantastic hotels, which ticked all of the boxes....

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Cliente fidato

Verificato da Feefo

2 years ago

Superb trip to an amazing country.

The itinerary was well thought out and took us to four very different areas of Namibia. The lodges were first class and very welcoming. The accommodation and food were excellent. My only regret is...

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Cliente fidato

Verificato da Feefo

2 years ago

Costa Rica March-April 2024

Jonny provided outstanding service throughout.

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