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The Moorings Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,187 recensioni

Jeff Buell

Verificato da Feefo

Dunedin, FL

8 months ago

Ciò che Jeff Buell ha detto su The Moorings:

I remember everyone being extremely busy, but this was our first time using this location and we could have used a little more one on one direction and instruction.

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're pleased to hear that enjoyed exploring a new destination, but we're sorry to learn our team didn't provide quite as much personal direction and instruction as you felt you needed. I'll be sure to pass this information on to our customer service team so that they are aware of it. We'd love to welcome you back for another sailing adventure soon.

Recensioni del prodotto

Data di acquisto: 23/06/2025

Howard Cribbs

Verificato da Feefo

Denver, CO

8 months ago

Ciò che Howard Cribbs ha detto su The Moorings:

Bareboat Bliss

From the moment we arrived at their Tortola base the Moorings provided unsurpassed service and went out of their way to make our first night on the boat amazing. This was not our first charter with...

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Katharine Kyriacou

The Moorings

8 months ago

Thank you so much for your kind words and for trusting The Moorings with your yacht charter vacations. We're so happy to hear that you enjoyed your first experience on the catamaran and that our team helped you feel confident and at ease. We hope to welcome you back aboard soon for your next sailing adventure.

Data di acquisto: 17/01/2025

Cliente fidato

Verificato da Feefo

8 months ago

Please review my earlier comments

Recensioni del prodotto

Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review. We're truly sorry to hear that your recent experience didn't meet your expectations. We understand how disappointing this must have been and appreciate you bringing your concerns to our attention. We're aware that you've been in touch with our customer services team, who have thoroughly investigated the issues you raised. Although we're sorry the outcome wasn't what you had hoped for, we do believe your concerns were handled with care. If you'd like to revisit the matter, please contact customer.care@thlmarine.com.

Data di acquisto: 06/05/2025

Eric Kellner

Verificato da Feefo

Upland CA

8 months ago

Ciò che Eric Kellner ha detto su The Moorings:

Could not fix boat Moorings offered to replace last day of charter

broken boat would not replace until last day of charter

Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review. We're truly sorry to hear that your boat didn't meet your expectations, and we understand how disappointing that must feel. We will share your feedback with our customer care team so that they are aware of the issue. If you'd like to reach out to them directly, please email customer.care@thlmarine.com.

Data di acquisto: 05/03/2025

Bill Casey

Verificato da Feefo

Amherst, Nova Scotia, Canada

8 months ago

Ciò che Bill Casey ha detto su The Moorings:

The boat was well prepared for us and ready to go when we arrived. We had good briefings on where to go and not go. On return the check-in was quick and easy.

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us and for recommending The Moorings to others. We're so pleased to hear that everything was ship-shape and ready for your charter, and we hope to welcome you back for another sailing adventure soon.

Recensioni del prodotto

Data di acquisto: 12/03/2025

Cliente fidato

Verificato da Feefo

8 months ago

Very good

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're happy to hear that you enjoyed your yacht charter vacation and hope to welcome you back aboard for another sailing adventure soon.

Recensioni del prodotto

Data di acquisto: 28/06/2025

Mike Massa

Verificato da Feefo

8 months ago

Ciò che Mike Massa ha detto su The Moorings:

Things Happen

Very good we had trouble with our generator that i could not resolve so we called the base and a boat was sent out to us by noon the next day and the repair took a few hours so we only lost one day...

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Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review. We're so happy to hear that you enjoyed your yacht charter vacation, but we're sorry to learn that you experienced some issues with the generator. We're pleased that our technical team was able to assist and thank you for your understanding.

Recensioni del prodotto

Data di acquisto: 20/01/2025

Cliente fidato

Verificato da Feefo

8 months ago

Beautiful boat, fabulous location, weak maintenance.

The preparation of the boat was unacceptable. Fortunately, a few dedicated employees worked to turn things around.

Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review. We're pleased to hear that you enjoyed some aspects of your yacht charter vacation, but we're sorry to learn that you had some issues with the boat preparation. We will share your feedback with our customer care team so that they are aware of it. If you'd prefer to reach out to them directly, please email customer.care@thlmarine.com, they will be happy to assist you.

Recensioni del prodotto

Data di acquisto: 02/06/2025

Cliente fidato

Verificato da Feefo

8 months ago

Keep the prive down!

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're thrilled to hear that you had a 5-star experience with The Moorings and hope to welcome you back aboard soon for another adventure on the water.

Data di acquisto: 03/12/2024

Richard Mckenzie

Verificato da Feefo

minden, la

8 months ago

Ciò che Richard Mckenzie ha detto su The Moorings:

Great weekon the water.

Everyone was very helpful. (our luggage was lost by the AIRLINE.) EVEN THE CAPTAINS ON THE DOCKS HELPED US OUT.

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're so pleased to hear that you enjoyed your week on the water and that The Moorings team was helpful and supportive. We hope to welcome you back soon for another sailing adventure.

Recensioni del prodotto

Data di acquisto: 27/11/2024

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