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The Moorings Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,187 recensioni

Cliente fidato

Verificato da Feefo

8 months ago

Great service

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're so happy to hear that you received stellar service from The Moorings team and we can't wait to welcome you aboard for your next sailing adventure.

Data di acquisto: 16/02/2025

Cliente fidato

Verificato da Feefo

8 months ago

See previous response.

Recensioni del prodotto

Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review. We're sorry to hear that you had some issues on your first day, but we're pleased that the crew was able to troubleshoot and get you back out on the water. We're also very sorry to hear that you got bleach spots on your clothes. We'll pass this feedback along to our customer care team so that they are aware of it, and we apologize for this experience. We hope to welcome you back aboard soon for another sailing adventure.

Data di acquisto: 10/11/2024

Arthur Holt

Verificato da Feefo

8 months ago

Ciò che Arthur Holt ha detto su The Moorings:

Amazing. Exceeded expectations.

Excellent, super knowledgeable and really knew what they were doing!

Katharine Kyriacou

The Moorings

8 months ago

Thank you so much for your kind words. We're so pleased to hear that your yacht charter vacation exceeded your expectations and that you had a positive experience with The Moorings team. We can't wait to welcome you back soon for another incredible adventure on the water.

Recensioni del prodotto

Data di acquisto: 04/05/2025

Catherine Milne THIS IS MY WIFE'S NAME. I WAS THE CHARTERER....

Verificato da Feefo

Thornbury ON, Canada

8 months ago

Ciò che Catherine Milne THIS IS MY WIFE'S NAME. I WAS THE CHARTERER.... ha detto su The Moorings:

A Fantastic Way to Celebrate a Milestone Birthday.

Pre-departure briefing was thorough. Anything requested (snorkeling gear, etc) was provided quickly. Every effort assisted our Base departure ASAP. We had a minor service request while moored; the...

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Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed celebrating your milestone birthday with The Moorings. We're happy that the team was able to get you out on the water as soon as possible and we hope to welcome you back soon for another sailing adventure.

Recensioni del prodotto

Data di acquisto: 30/03/2025

Cliente fidato

Verificato da Feefo

8 months ago

Great Start

Assistance with booking and answering questions

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're so pleased to hear that The Moorings team was helpful in booking your charter and answering your questions, and we can't wait to welcome you aboard for your yacht charter soon.

Data di acquisto: 12/07/2025

Mike Williford

Verificato da Feefo

Cave Creek

8 months ago

Ciò che Mike Williford ha detto su The Moorings:

No Rest for the Renter

Very nice people at the Moorings Tortola BVI. But the boat that we rented The Oryx was in terrible condition, Many parts of the boat had been neglected and desperately in need of repair. Lots of...

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Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review, and for your kind words about our team at the BVI base. We're very sorry to hear that you had issues with the boat and understand how frustrating and disappointing this must have been for you and your guest. We'll share this feedback with our customer service team so that they're aware of the concerns that you've raised. If you'd prefer to reach out to them directly, please email customer.care@thlmarine.com.

Data di acquisto: 15/10/2024

Peter Glassen

Verificato da Feefo

8 months ago

Ciò che Peter Glassen ha detto su The Moorings:

Good

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're pleased to hear that you had a good experience with The Moorings, and we'd love to have you back aboard for another sailing adventure soon.

Recensioni del prodotto

Data di acquisto: 14/06/2025

Roderick Dillon

Verificato da Feefo

Denton TX

8 months ago

Ciò che Roderick Dillon ha detto su The Moorings:

CAT 50 X 5C

Ricardo and Anita were the best hosts ever! We will ask for them on our next adventure.

Katharine Kyriacou

The Moorings

8 months ago

Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your yacht charter vacation with Ricardo and Anita, and we can't wait to welcome you back aboard for your next sailing adventure.

Recensioni del prodotto

Data di acquisto: 25/08/2025

Rob Dixon

Verificato da Feefo

8 months ago

Ciò che Rob Dixon ha detto su The Moorings:

Great Service and Pricing

Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review. We're so pleased to hear that you received 5-star service from The Moorings team, and we hope to welcome you back soon for another adventure on the water.

Recensioni del prodotto

Data di acquisto: 10/12/2024

Cliente fidato

Verificato da Feefo

8 months ago

Timeliness at base was slow and delayed us leaving the dock, Personal items mistakenly left in the yacht were not returned to us.

Katharine Kyriacou

The Moorings

8 months ago

Thank you for taking the time to leave a review. We're very sorry to hear that you experienced some delays leaving the dock and that personal items left behind in the yacht weren't returned. Your feedback is important to us, and I'll be sure to pass this information along to our customer care team so that they're ware of the concerns that you've raised. If you'd prefer to reach out to them directly, please email customer.care@thlmarine.com.

Data di acquisto: 20/01/2025

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The Moorings Recensioni

41X3KAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoHad a few issues on our first day but the crew was able to troubleshoot. Only complaint I have is the crew was washing down a boat with a product with bleach in it. The overspray got us as we walked...Leggi altre

46X4KAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoThe most valuable aspect was the Moorings staff, including the captain, and everybody at the office. The whole charter was so smooth. Everybody was very attentive, kind, and resourceful. Thank you so...Leggi altre

46P4EAltre recensioni di questo prodotto (8)Visualizza il sito web del prodottoThe Boat was 1-2 years old & had a host of modern amenities that were appreciated. the Layout was ideal for our 7 person crew. the only detraction was the Water Maker was inoperable, which wasn't a...Leggi altre

46P4EAltre recensioni di questo prodotto (8)Visualizza il sito web del prodotto

50X5CAltre recensioni di questo prodotto (3)Visualizza il sito web del prodottoBoat is great for 6 or 8 pax, plus a captain and chef. Generator kept dying at night when ac was running. Generator was new, but captain had to keep fixing it.

53P4KAltre recensioni di questo prodotto (4)Visualizza il sito web del prodotto

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