Ciò che Trusted Customer ha detto su The Moorings:
In the 1980's and 1990's before the trips I received a booklet describing anchorages and basic charts to pre-plan a trip. This time I received none of these.
Only two dock lines on boar-- one...
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Ian
The Moorings
7 years ago
Thank you very much for your review. We are glad to hear that you had a successful vacation in the islands! While we have since discontinued mailing the hard-copy chart briefing books, all guests do still have access to the same information online after they book their charter, and are given a unique access code to download the full chart briefing book. The link to download the book can be found in the footer of your Invoice. We apologize if this information was not properly communicated to you prior to your vacation.
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Data di acquisto: 07/06/2018
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Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su The Moorings:
So friendly and helpful, both in StPete and Tortola! Very accommodating and great provisioning! And, THANKS for supporting Leukemia Cup!!
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Data di acquisto: 09/10/2018
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Cliente fidato
7 years ago
The boat was not ready til 3pm which limited our first day. The provisions were incomplete so we had to go through the whole list line by line to see what we had received and what we hadn’t. We...
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Ian
The Moorings
7 years ago
Thank you for your review of your recent experience in the BVI's. We are sorry to hear of the difficulties you experienced upon arrival that delayed the start of your vacation. This is not the standard to which we hold ourselves. If you have not done so already, please contact us directly at customer.care@thlmarine.com so we can discuss this with you further.
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Data di acquisto: 06/08/2018
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Cliente fidato
7 years ago
Professionally run, responsive and attentive.
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Data di acquisto: 10/09/2018
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Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su The Moorings:
The base services were disappointing. Showers were not clean, faucets broken, rolls of toilet papers everywhere...
Staff was not proactively helpful or smiling. Briefing was not on time. Shuttle...
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Ian
The Moorings
7 years ago
Thank you for your detailed review of your recent charter. We regret that we were not able to provide an experience on par with the standard to which we hold ourselves, however we hope that your overall vacation was a success. This feedback will be passed to the BVI Operations team to ensure an improved experience in the future. If you would like to discuss this with us in more detail, please reach out to us directly at customer.care@thlmarine.com
Moorings did a great job of helping us plan our sailing vacation in Raiatea. Their webpage had useful information about this sailing location--including suggested itineraries based on vacation...
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Data di acquisto: 22/11/2018
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Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su The Moorings:
The staff was SO friendly and SO nice! Very much accommodating. Thanks for everything and looking forward to sailing down there again.
Ian
The Moorings
7 years ago
Thank you very much for your review and for chartering with us! We look forward to having you back again soon.
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Data di acquisto: 17/09/2018
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Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su The Moorings:
The people involved on a face to face basis were energetic and helpful. They were polite and a pleasure to deal eit
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.