firstly recorded messages in Spain only are useless when one only speaks English.
also do as you say you will do, if you are sending a service person for a one hour journey then they should be there...
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Oliver
The Moorings
5 years ago
Thank you for your message and your suggestions. I am sorry to hear of your recent experiences and that you felt we did not meet your expectations on this occasion. We will make sure that our voicemail messages are changed to English to help assist our English speaking customer when leaving messages. I will look into the other issues you had with your charter and will contact you directly so that we can discuss further how we can improve your next experience with us, Again, my apologies for any inconvenience we caused you or your crew.
We had a wonderful time and so I don't want to focus on negatives. We delivered feedback verbally to the wonderful Raymond at Va Vou. But given the cost of the boat just short of $8,000 Australian...
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Cliente fidato
5 years ago
Data di acquisto: 14/02/2019
The trip was difficult to organise because we could not really communicate with anyone at the Mooring base at Raiatea. The website was confusing because the different Mooring bases had different...
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TC
Trusted Customer
Auckland NZ
5 years ago
Data di acquisto: 14/11/2018
Ciò che Trusted Customer ha detto su The Moorings:
Great reception service, well presented briefings and an awesome boat in excellent condition.
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TC
Trusted Customer
5 years ago
Data di acquisto: 18/11/2018
Ciò che Trusted Customer ha detto su The Moorings:
Dean (Base manager) was fantastic, great local knowledge of area and boat tech. We had an old boat but it was well cared for and in great condition. All up, very pleased with Moorings, definitely...
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TC
Trusted Customer
5 years ago
Data di acquisto: 09/02/2019
Ciò che Trusted Customer ha detto su The Moorings:
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Today, after almost 50 years at sea, The Moorings has established its reputation as the world's premier yacht charter company. Our award-winning charter fleet now includes more than 400 yachts in 20+ destinations across the globe. Whether it’s a self-skippered monohull; a Sail catamaran with a skipper at the helm; a high-performance Power catamaran or a Crewed yacht with a captain and chef—we’re here to make your time on the water truly unforgettable.
