Hello,
Thank you for your review, I have searched our email folders and I am unable to see any message from yourself, could you kindly email us on sales@themodelhut.co.uk to confirm for our records the order number your issue is relating to and we can certainly have a new charger sent out for you as a matter of priority.
I can see that you have placed 2 orders with us for 2 ride on cars, the review request you have responded to here is for your later order - the black BMW i8 placed on the 11th of Feb.