From initial contact to final installation the service was excellent, te sales staff were very professional, as was the installation process which was very thorough. I was also impressed with the...
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Ross
The Hot Tub Superstore
9 years ago
Dear ***** thank you for the review (and your business!). I'm really pleased to hear you were able to experience our after-sales support – this is a part of the business we are particularly proud of.
10/10 Really helpful knowledgeable sales staff who didn't push at all. The installation team were really on the ball very thorough and professional, liaised with
our crane guy superbly. Best...
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Ross
The Hot Tub Superstore
9 years ago
Thanks J****! Our web team will be super-happy with the compliment. Thank you for your business; if you need any help in the future our support team are available on 01253 599330.
Best wishes,
Ross.
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Data di acquisto: 08/12/2016
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su The Hot Tub Superstore:
Very helpful staff , who managed to overcome a few obstacles that could have delayed delivery, with a cheerful manner. The unit was installed quickly but well.
The staff were friendly and helpful.
Ross
The Hot Tub Superstore
9 years ago
Happy New Year Michael! Many installations present a few challenges.....though our experience always wins through :)
Thank you for taking the time to post your review.
Service is excellent, there was an excellent no pressure service in store and in fact when we submitted the order the company called us back straight away, even though it was 9.30pm. The guys that...
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Ross
The Hot Tub Superstore
9 years ago
Hi Mr *******. I'm pleased to hear the spa has given you some great family times over Christmas – we really appreciate the recommend :)
Best wishes,
Ross.
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Data di acquisto: 10/12/2016
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Trusted Customer
Bispham, Blackpool
9 years ago
Ciò che Trusted Customer ha detto su The Hot Tub Superstore:
From Purchase to completion, everyone involved within the company was informal and pleasant to communicate with.
Prior to Delivery I was informed by a Telephone call as to what time to expect my...
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Ross
The Hot Tub Superstore
9 years ago
Happy New Year David. We really appreciate your feedback and I'm glad to hear the communication you experienced was so positive. We do invest heavily in our communication channels with our customers as we believe this is crucial to great customer service. Enjoy your spa and thank you once again for your business.
Kindest regards,
Ross @ The Hot Tub Superstore.
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Data di acquisto: 03/12/2016
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Trusted Customer
Preston
9 years ago
Ciò che Trusted Customer ha detto su The Hot Tub Superstore:
The assistance I received was very helpful and informative from the start. I had a few troubles with how the hot tub would be brought into my back garden, however with their help we found a way...
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Ross
The Hot Tub Superstore
9 years ago
Hello Graham and many thanks for your review post. Some installations be challenging!......It's a good job we have plenty of experience :)
Best wishes,
Ross @ The Hot Tub Superstore
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Data di acquisto: 20/12/2016
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Trusted Customer
Brighton
9 years ago
Ciò che Trusted Customer ha detto su The Hot Tub Superstore:
Outstanding service from initial order to delivery and after sales service. Would highly recommend this company.
Ross
The Hot Tub Superstore
9 years ago
Happy New Year Marcus. Great to hear you're enjoying your spa and the whole buying experience was very positive for you. If you need any support in the future our team are available on 01253 599330.
Best wishes,
Ross @ HTS.
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Data di acquisto: 04/12/2016
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su The Hot Tub Superstore:
great salesman. delivery lads were top drawer and took great care in their work and the after sales support has been brilliant
Ross
The Hot Tub Superstore
9 years ago
Hi Gareth. Thanks for taking the time to post your review – feedback is essential to our customer service program. Happy relaxing in your Evo 7 hot tub:)
Best wishes,
The Hot Tub Superstore Team.
Recensioni del prodotto
Data di acquisto: 02/12/2016
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Trusted Customer
Horsham
9 years ago
Ciò che Trusted Customer ha detto su The Hot Tub Superstore:
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
