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Recensioni di The Best of Exmoor

Visualizzazione di tutte le 2,979 recensioni

Cliente fidato

Verificato da Feefo

9 years ago

Nice location but very poor & disappointing property

Change of agency after booking without telling us. Property was dirty & run down. Cobwebs in kitchen with dead flies, faeces in toilet bowl, greasy, dirty oven trays. Some light fittings did not...

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Chris

The Best of Exmoor

9 years ago

Hi Nigel, good to chat with you and your wife this week. I'm an greatful for you letting me know about the issues you had in Grace Cottage. I've had a very good meeting with the owner and they are going to get the points mentioned resolved. We hope to see you again soon. Chris :)

Cliente fidato

9 years ago

Hi Chris, Thanks for your attention to this. We're glad to see that the owner will address the concerns we raised about the property.

Trusted Customer

Verificato da Feefo

Bristol

9 years ago

Ciò che Trusted Customer ha detto su The Best of Exmoor:

Best of Exmoor service inspires confidence: will definitely use them again.

Clear and sufficiently detailed information, timely correspondence, appropriate help and support for planning our trip. No fuss and easy to pay.

Cliente fidato

Verificato da Feefo

9 years ago

Amazing stay

Such a beautiful cottage in a relaxing location. Very comfortable and peaceful. Didn't want to leave!

Trusted Customer

Verificato da Feefo

Southampton

9 years ago

Ciò che Trusted Customer ha detto su The Best of Exmoor:

A great escape!

Poock's cottage was just wonderful. Great location, full of character, very well equpped, spotlessly clean and very homely with lots of personal touches. We had a lovely holiday there with many...

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Trusted Customer

Verificato da Feefo

Bedford

9 years ago

Ciò che Trusted Customer ha detto su The Best of Exmoor:

Excellent service by The Best of Exmoor

Loved the cottage

Trusted Customer

Verificato da Feefo

9 years ago

Ciò che Trusted Customer ha detto su The Best of Exmoor:

Cosy, comfortable, in an amazing place

Stayed in both the coach house and stable block - both are cosy, comfortable and very characterful, and in a magical location, overlooking the Bristol Channel to the lights of the South Wales Coast

Trusted Customer

Verificato da Feefo

Derby

10 years ago

Ciò che Trusted Customer ha detto su The Best of Exmoor:

Nice clean accommodation but church bells ringing every hour spoilt stay

Nice accommodation but church bells ringing every hour spoilt it.

Chris

The Best of Exmoor

9 years ago

Hi Karl, good to chat with you just now about the church bells in Ruffles Cottage. I will make sure this info is clear enough on the website for future guests to see. I'm happy to hear your enjoyed the cottage and Dunster. We hope to see you again soon. Chris

Trusted Customer

9 years ago

Hi chris Thanks for the reply. I know it's out of your hands regarding church bells issue. Just to clarify booking was great. Cottage was great. Dunster beaufiful. Regards Karl

Trusted Customer

Verificato da Feefo

9 years ago

Ciò che Trusted Customer ha detto su The Best of Exmoor:

Both places were very cozy and comfortable. There were all the utilities yo...

Both places were very cozy and comfortable. There were all the utilities you would need for holiday trip or even a bussinnes trip. Great view on the sea from bedrooms.

Trusted Customer

Verificato da Feefo

Dunster ( excellent)

9 years ago

Ciò che Trusted Customer ha detto su The Best of Exmoor:

Excellent location & prompt service

The accommodation was the poorest standard I have ever in staying at many self catering establishments

Chris

The Best of Exmoor

9 years ago

HI Peter, good to chat you just now. I am grateful for you letting me know you didn't have a great experience in Thyme Cottage. I will pass this on to the owner who hopefully make some changes here. We hope to see you again in the future. Chris :)

Trusted Customer

9 years ago

Chris looks after his customers

Cliente fidato

Verificato da Feefo

10 years ago

Very prompt response

Phone line very poor..breaking up as I tried to hear what was said to answer my questions. 4.00 pm entry to cottage seems very late considering the cost of the let..2.00pm would seem more welcoming...

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Chris

The Best of Exmoor

9 years ago

Hi Lesley, good to chat to you just now and and I'm happy to hear you've arranged an early check in to the school House. We always try where possible to arrange this for our customer. We will take a look at the write up and try to make a little more informal. We look forward to your stay. Chris

Cliente fidato

9 years ago

The housekeeper has kindly answered our queries, confirmed we may arrive a little earlier to suit our needs that day. Have had a good conversation with Chris on a good phoneline. Now we just look forward to visiting!Thank you for helping me out so quickly.

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