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Tateossian Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/tateossian-london | Feefo

Visualizzazione di tutte le 575 recensioni

Cliente fidato

8 years ago

Data di acquisto: 19/04/2017

Perfect. Recommended

Bracelets in custom size possible. Good customer service, very fast delivery.

Recensioni del prodotto

Cliente fidato

8 years ago

Data di acquisto: 13/04/2017

Very professional how they process orders.

The turn around on the order was very prompt. Also the information regarding the delivery time & tracking was excellent.

Tateossian team

Tateossian

8 years ago

Thank you for your wonderful feedback and shopping with us. It always encourages us to serve our customers better. We look forward to serving you again.

Cliente fidato

8 years ago

Data di acquisto: 04/04/2017

Efficient.

Recensioni del prodotto

Trusted Customer

8 years ago

Data di acquisto: 17/04/2017

Ciò che Trusted Customer ha detto su Tateossian:

Quality service and quality products

Excellent service, easy website to navigate and products arrived promptly

Recensioni del prodotto

Cliente fidato

8 years ago

Data di acquisto: 04/04/2017

Article commandé deux fois et deux fois abîmé

J'ai commandé deux fois un bracelets à 235 euros que j'ai d^retourner par deux fois car il était abîmé. Le cuir avait un trait blanc. Je trouve ça fou à ce prix là et avec la notoriété de la marque...

Tateossian team

Tateossian

8 years ago

Hi,

Thank you for your feedback and shopping with us. Apologies for an unpleasant experience that you encountered.

However, it is an extremely rare case and after speaking to you, we have fixed the issue. We would like to thank you for giving us another opportunity when you placed your second order with us and hope you are satisfied this time with Tateossian products and services.

Look forward to serving you again.

Recensioni del prodotto

Trusted Customer

8 years ago

Data di acquisto: 10/04/2017

Ciò che Trusted Customer ha detto su Tateossian:

Excellent service very friendly crew and very fast delivery👍🏻

Recensioni del prodotto

Trusted Customer

8 years ago

Data di acquisto: 29/03/2017

Ciò che Trusted Customer ha detto su Tateossian:

Emazing :))))

Recensioni del prodotto

Trusted Customer

8 years ago

Data di acquisto: 19/09/2016

Ciò che Trusted Customer ha detto su Tateossian:

UPSET

1: I was disappointed that the metal part of my bracelet was so easily scratched up. 2: Somehow, when you fedex'ed the items to my office, you charged shipping and handling to my boss!! You got me...

Sumeet

Tateossian

8 years ago

Dear Lester,

Thank you for your valuable feedback. We really appreciate the time that you have taken to comment. As with all silver jewellery, the wear and tear is usally dependant on how the product is being used. For example, if worn with other products, this will increase the chances of the item being scratched, or if the item is regularly knocked against hard surfaces, due to being on the wrist constantly. This unfortunately, is unavoidable and cannot be prevented.

Regarding Fedex, yes we do offer free shipping which includes the delivery charges, but it doesnt cover the duties and taxes that will incur for any items that are imported. Also the policy is available on our website under the "Shipping and Tracking " section. We hope this is helpful and we apologise for any inconvenience this may have caused to you.

Recensioni del prodotto

Trusted Customer

8 years ago

Data di acquisto: 31/10/2016

Ciò che Trusted Customer ha detto su Tateossian:

I was looking for the after sales service , since the pictures showed on on...

I was looking for the after sales service , since the pictures showed on online store is much dark blue, however, after received the goods, it's color quite light which was not my expected. I have...

Sumeet

Tateossian

8 years ago

Dear Athena,
Thank you for your valuable feedback. We really appreciate the time that you have taken to comment. Please email aftersales@tateossian.com. We aim to respond all queries in 24 business hours.

Cliente fidato

8 years ago

Data di acquisto: 12/12/2016

Inconvenient shipping

Great product, but fairly slow and expensive delivery. It would have been great if I could have collected it the same day from a shop close by for free

Sumeet

Tateossian

8 years ago

We really appreciate your feedback. We are continuously working towards improving our services including the shipping charges. We are also working on introducing click and collect in the near future.

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Informazioni su Tateossian

Tateossian London was founded by Robert Tateossian in 1990 with the aspiration of offering men and women a distinctive way to express their personality and style through unique, refined and meticulously crafted accessories. A sense of playfulness and free movement are intricately entwined in the brand’s DNA, and are often reflected in the designs, delivering unique yet wearable pieces. Innovation, creativity and quality are the core values of Tateossian.

0 800 021 1008

Suite 3,4 and 5, Fulham Business Exchange, The Boulevard, Imperial Wharf, Greater London, SW6 2TL, United Kingdom

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