Worst online shop I've bought from . Orders cancelled, terms changed after purchase and never answer emails
Tate Shop
Tate Online Shop
8 days ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re really sorry to hear that your past experiences weren't great, but we can ensure you that we didn't cancel this order and you should receive it soon.
We do appreciate your feedback though as this will help us improve our service wherever possible.
I bought a book at the same time as two exhibition tickets over two weeks ago. I have had no notice of when the book will arrive. So I went to the exhibition without it. Very disappointing and I...
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Tate Shop
Tate Online Shop
13 days ago
Hello, thank you very much for taking the time to review your experience with Tate.
Tracey Emin: A Second Life hardback exhibition book was available only as pre-order, stock has arrived at our distribution centre this week and we're going to dispatch your order soon.
We do appreciate your feedback though as this will help us improve our service wherever possible.
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Data di acquisto: 22/04/2026
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anton chapman
Verificato da Feefo
GBR
14 days ago
Ciò che anton chapman ha detto su Tate Online Shop:
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.