Thank you for sharing your feedback with us!
I am sorry to hear you feel as through your order had taken a long time to arrive with you. Your order is created at our office located in Fort Worth, Texas, USA, and from the date of dispatch, can take anywhere up to 14 working days to arrive with you.
I do apologize that your Wooden Name Puzzle had arrived with the incorrect selling, I understand you have been in contact with us and we have sent out a reprinted puzzle for you free of charge, with the corrected name.
Warm regards,
Stuck on You Customer Service