Hi,
Thank you for leaving your feedback. When investigating this issue we have seen that there was a delay in receiving your order.
At the time it was placed, it was listed as in stock on our website, but when we went to pick the items from our warehouse we had seen that they were damaged, which meant we had to order more. This resulted in a delay in your order getting to you.
It did take longer than expected for the goods to arrive, and we understand that the long wait time you experienced on this occasion was unacceptable and we apologise for the inconvenience caused.
Alex the rep was extremely helpful, his knowledge about the products was impressive and from start to finish was a delight to chat with. He always had a positive attitude, was more than happy to...
Unfortunately it took much longer than expected to receive my order and it meant that I didn’t have the cloth in time for the event I had ordered it for.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.