The before service was good, although the after service has been non exsistant. When the order arrived I some items were broken I informed them and have not heard s thing very disappointing!
Stephensons
Stephensons
12 years ago
Following on from our telephone conversation thank you again for taking the time to provide us with your feedback on your experience so far
I do apologise that your mugs did not arrive with you in premium condition and more so, I apologise that we have not offered you replacements for the 6 damaged mugs before now. As discussed we will be sending a case of replacements for your damaged mugs immediately and as a gesture of goodwill on behalf of Stephensons we will also be sending you a full additional case free of charge
Further to our conversation, we do make every effort to ensure that the products we provide are fit for purpose and should you choose to order from us in the future, do not hesitate to contact our team of product experts here at Stephensons who will be able to understand the purpose for your order and recommend the most suitable products to fit your needs
Kind regards,
Peter Crossen,
Customer Services Manager
Cliente fidato
12 years ago
Following a very helpful telephone conversation I can say my faith in Stephensons has been restored and they will be used for future purchases.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.