I ordered by phone and the girl was very helpful and friendly and clearly knew the stock. The item arrived sooner than expected and was exactly as advertised.
I am sorry to hear of your disappointment with the nightdress that you have received from us. If you would like to return the item to us we will be happy to provide you with a full refund or exchange it for an alternative item.
Recensioni del prodotto
Chloe Guess
Spirit of the Andes
5 years ago
Sorry to hear that you are disappointed with the fabric in the nightdress that you have received from us. If you would like to return it to us we will be happy to give you a full refund or exchange it for an item of your choice from our current range.
Cliente fidato
5 years ago
Shrunk after first wash done according to your instructions. Appreciate your offer to exchange but I feel i can’t as I,ve worn the nightdress
Ciò che Mrs Morton ha detto su Spirit of the Andes:
Unreliable, I ordered a few items.
Heard several days after ordering that only one thing was available, everything else would be several months.
Cancelled the outstanding items.
The item that was...
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Chloe Guess
Spirit of the Andes
5 years ago
I am disappointed to hear that you are unhappy with the service you have received from us. We work very hard to provide the best service and the best products that we can for our customers.
I will contact you directly regarding this matter. Adrienne Gannon – Brand manager
Really good quality clothes. Helpful and friendly assistants. Prompt delivery. Always advised if there will be a delay. Just wish I could still visit the shop in Stratford on Avon, sadly now closed!
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.