Very slow delivery and the packaging was far too much. A small plastic bag holding one small fixing bracket inside a cardboard box, inside a large cardboard box, inside a large plastic envelope. It's...
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Online Sales
sparksdirect
7 years ago
Hi Mike, thank you for taking your time to leave us feedback concerning your order. Looking in the system concerning your order, you ordered the items on Friday evening, we shipped them on Monday, and they were delivered on Tuesday - which is 1-2 working days.
Regarding the packaging, we simply wanted to ensure that the items you ordered (which were small in size) will get to you, since many times these small things can be lost; and if the package is small, it can be ripped off. It is similar to when you buy online on other shopping sites, they always send the items safely in a bigger box.
Regarding the delivery charge, we offer free delivery for orders over a certain amount, and if your order is under that amount, there's a charge - which ensures a next-day tracked delivery via courier! Thank you again for shopping with us at Sparks :)
Data di acquisto: 02/11/2018
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Trusted Customer
7 years ago
Ciò che Trusted Customer ha detto su sparksdirect:
Simple order process great communication through the the whole process and quick delivery and to top it off I couldn’t find the product cheaper elsewhere
Recensioni del prodotto
Data di acquisto: 28/10/2018
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Trusted Customer
Croydon
8 years ago
Ciò che Trusted Customer ha detto su sparksdirect:
Great service from Sparksdirect, I ordered a part thinking it would be a pair but it wasn’t so rang sparks directly, they could not have been more helpful and sent me a second part instantly. Thank...
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Recensioni del prodotto
Data di acquisto: 26/10/2018
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Trusted Customer
8 years ago
Ciò che Trusted Customer ha detto su sparksdirect:
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
