What a total embarrassment .
Communication was awful . Our contact was "Out of office" most times we tried to contact her .
We enquired about airport lounge access and were told by email and phone...
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Amber
Sovereign Luxury Travel
1 year ago
Thank you for your feedback.
We appreciate you completing this survey and highlighting this to us.
Our Customer Relations team are pleased to have resolved this for you and look forward to welcoming you back in future.
Best Wishes
Amber
Customer Experience Manager
Recensioni del prodotto
Data di acquisto: 24/06/2025
0
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Cliente fidato
Verificato da Feefo
1 year ago
The hotel and especially the staff was excellent, however, there are limited eating options and the main restaurant, Nui, although very good was extremely expensive.
Recensioni del prodotto
Data di acquisto: 28/06/2025
0
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Cliente fidato
Verificato da Feefo
1 year ago
Easy check in, flights on time, Luxury private transfer.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We've been around for more than 40 years now, offering luxury holidays to those on the lookout for a slice of paradise! All our holidays are hand-picked with great attention to detail to create a holiday experience to remember. Whether you're a family looking for some much needed quality time together or a couple seeking a spot of pampering in a romantic setting, we've got the perfect holiday for you.