Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

I think things always get over sent and I forget to update. If there was some way to check in on all of my delivery subs in one place that would be awesome

Lynsay

smol

1 year ago

Hi, If you login to your account you will be able to see when your next order is due to process. If you are finding that you are receiving your order to soon then it is really easy to either alter the next order date and/or your order frequency. Please see below. If you need any help please contact our team by email - help@smolproducts.com To change your next charge/dispatch date: Log in and click on Manage Plans. Select the plan you’d like to adjust. Click on edit date. Pick a new order date from the calendar. Hit that green SAVE button to lock it in. To change your order frequency: Log in and click on Manage Plans. Select the plan you want to change. Click on Edit Delivery Schedule Pick your new frequency and click SAVE.

KALLIROI

Verificato da Feefo

Bristol

1 year ago

Ciò che KALLIROI ha detto su smol:

Amazing company

Perfect service and products!

Kathryn Burkey

smol

1 year ago

Thank you for your wonderful review and support!

Christina

Verificato da Feefo

Stoke-on-trent

1 year ago

Ciò che Christina ha detto su smol:

Great products

Great service, fast delivery and product helps the environment, great communication from the company

Kathryn Burkey

smol

1 year ago

Thank you for sharing your love for smol! Means so much to us! We are so grateful to have you as part of the smol revolution :)

Cliente fidato

Verificato da Feefo

1 year ago

Good products, easy to update or change delivery schedule , prompt delivery.

Kathryn Burkey

smol

1 year ago

Thank you for your amazing feedback! We are so happy to hear you are impressed with your smol

Andy

Verificato da Feefo

Manchester

1 year ago

Ciò che Andy ha detto su smol:

Great products and great customer service

Efficient service and very easy to manage plans on the website. I had a slight problem with a product once and they could not have been more prompt and friendly in resolving it. I felt very much like...

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Kathryn Burkey

smol

1 year ago

Thank you for your wonderful review and support! So pleased to hear how happy you are with your smol and that our lovely team were on hand to help you

Cliente fidato

Verificato da Feefo

1 year ago

Consistent

Kathryn Burkey

smol

1 year ago

Thank you for your support :)

Cliente fidato

Verificato da Feefo

1 year ago

Service is good I like the fact that I can change delivery dates if I need some quickly or have too much

Adrienn Marshall

smol

1 year ago

Thank you so much for your lovely feedback! It’s great to hear the flexibility of the subscription is working well for you! 😊

Dawnie

Verificato da Feefo

1 year ago

Ciò che Dawnie ha detto su smol:

Super fast delivery

İ placed my online order in the afternoon & it arrived the next morning.... Brilliant service from royal mail.

Kathryn Burkey

smol

1 year ago

Thank you for your support

Nicola

Verificato da Feefo

Devon

1 year ago

Ciò che Nicola ha detto su smol:

Excellent

All products brilliant and arrive in a timely manner

Kathryn Burkey

smol

1 year ago

So pleased to hear this! Thank you so much for your wonderful support

Sarah

Verificato da Feefo

Livingston

1 year ago

Ciò che Sarah ha detto su smol:

Great product

Always comes on time, is in good packaging and I can change my order anytime which is great if I haven’t used as much I just postpone for a few weeks

Adrienn Marshall

smol

1 year ago

We are over the moon to hear that smol has been a great fit for you and your home! 😊 We're so glad the flexible scheduling is working well for you and that you're happy with the packaging and delivery. Thank you for your lovely support! 💚

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