Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Andy

Verificato da Feefo

Derby

1 year ago

Ciò che Andy ha detto su smol:

Only contact

Needed a replacement spray bottle and was replaced at no cost without fuss.

Adrienn Marshall

smol

1 year ago

Thank you for your lovely feedback. We're so happy to hear you've had such a positive experience with our lovely customer service team, and great to hear that smol has been a great fit for you and your home!

Cliente fidato

Verificato da Feefo

1 year ago

Always really quick to send. No concerns with products so no need for further interaction with customer services

Adrienn Marshall

smol

1 year ago

Thank you for your amazing feedback and support in our lovely environment. So pleased to hear how happy you are with smol!

JANE

Verificato da Feefo

Chelmsford

1 year ago

Ciò che JANE ha detto su smol:

Love all products I am using

Wonderful service delivery's always on time.

Cliente fidato

Verificato da Feefo

1 year ago

Smol customer service

I can bring my order forward, stop, add or pause items with ease when I log into my account. Items ordered arrive within 2 days.

Adrienn Marshall

smol

1 year ago

Thank you for your wonderful review and support! So pleased to hear how happy you are with your smol, and it has been a great asset to your home and your lovely grandchildren's skin. It’s also great to know the flexibility of the subscription is working well for you. 😊

Emily

Verificato da Feefo

London

1 year ago

Ciò che Emily ha detto su smol:

I've never had an issue with Smol since signing up. They give you notice before you are due to receive your next delivery, to give you time to pause or change your service. And the best part - no...

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Adrienn Marshall

smol

1 year ago

Thank you for your amazing feedback and support in our lovely environment! We're really pleased to hear you're enjoying the flexibility and ease of our website.

Cliente fidato

Verificato da Feefo

1 year ago

great stuff

Great products. Single man that lives alone. having them send me the products means I dont to worry about buying in the supermarket or even thinking about it. email reminds me before the send, so if...

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Adrienn Marshall

smol

1 year ago

We are over the moon to hear that the flexibility of the subscription is working well for you, and thank you for recommending us! Thank you for your lovely support! 💚

Cliente fidato

Verificato da Feefo

1 year ago

Great company and great products

Excellent

Adrienn Marshall

smol

1 year ago

Thank you so much! This makes us really happy knowing that smol has been a great hit in your home! 💚

Cliente fidato

Verificato da Feefo

1 year ago

I like that its easy to order more or cancel any time

Adrienn Marshall

smol

1 year ago

Thank you for your lovely review and support. We're so pleased to hear that you're finding the subscription flexibility helpful!

Cliente fidato

Verificato da Feefo

1 year ago

Great service and products

Eco friendly, convenient and decent prices.

Adrienn Marshall

smol

1 year ago

So pleased to hear this! Thank you for your lovely feedback and support in our lovely environment!

Cliente fidato

Verificato da Feefo

1 year ago

Always arrives on time and the products are amazing

Adrienn Marshall

smol

1 year ago

Wow, thank you so much for your wonderful comment and support. We are so thrilled to read how impressed you are with your smol! 💚

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