Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

12 months ago

Great

Easy to use, always delivers on time when expected

Adrienn Marshall

smol

12 months ago

So pleased to hear that smol has been a great hit in your home and that the flexibility of the subscription is working well for you. Thank you for your lovely review and support! 💚

Cliente fidato

Verificato da Feefo

12 months ago

I like Smol ⭐️

Always been fine, though the website I do find a bit tricky on occasions.

Adrienn Marshall

smol

12 months ago

Thanks so much for your feedback! We’re really glad you’ve been happy with smol. 💚 Sorry to hear the website feels a bit tricky at times - we're always looking at improving what we do, so really appreciate it!

simona

Verificato da Feefo

GBR

12 months ago

Ciò che simona ha detto su smol:

Happy Customer

Very happy customer for many years. The service is convenient and customer service is brilliant and very helpful when needed.

Adrienn Marshall

smol

12 months ago

Thank you for your wonderful review and support! So pleased to hear how happy you are with your smol and that our lovely team were on hand to help you! 💚

Laura

Verificato da Feefo

GBR

12 months ago

Ciò che Laura ha detto su smol:

Great service, had no problems so far. I like that they email you occasionally with their news.

Lesley

Verificato da Feefo

GBR

12 months ago

Ciò che Lesley ha detto su smol:

Currently satisfied with SMOL products used and service providided.

Always efficient with reminders and easy to use amendments when necessary.

Adrienn Marshall

smol

12 months ago

Wow, thank you so much for your wonderful comment and support. We are so thrilled to read how impressed you are with your smol!

Cliente fidato

Verificato da Feefo

12 months ago

Great service

Excellent customer service. Products arrived on time. Great system set up to create a delivery plan.

Adrienn Marshall

smol

12 months ago

Thank you for your amazing review and support and great to hear our lovely team took such great care of you!

Cliente fidato

Verificato da Feefo

12 months ago

Good communication!

I appreciate the reminders that the next delivery is coming and how easy it is to amend it if necessary.

Adrienn Marshall

smol

12 months ago

Thank you for your lovely review and support. We're really happy to hear that our reminder emails are helpful for you.

Jackie

Verificato da Feefo

GBR

12 months ago

Ciò che Jackie ha detto su smol:

SMOL. A must for eco conscious consumers.

Quick and reliable company. Subscription can be paused, skipped, and deliveries can be brought forward as needed.

Adrienn Marshall

smol

12 months ago

Thank you so much for your wonderful review and support. We are so thrilled to read how impressed you are with your smol and that you're enjoying the flexibility of the subscription.

Susan-mary

Verificato da Feefo

GBR

12 months ago

Ciò che Susan-mary ha detto su smol:

Ease of ordering. Packages always on time and in good condition. Never had a complaint

Adrienn Marshall

smol

12 months ago

Thanks so much for your lovely feedback! We're really pleased to hear you're enjoying the easy ordering. So nice to hear that smol has been a great hit in your home! 💚

chelsea

Verificato da Feefo

GBR

12 months ago

Ciò che chelsea ha detto su smol:

Overall great products - sort out your recent shipping issues

Customer service is very responsive, though they need to sort out their shipping. My last 3 boxes have taken weeks to arrive, which isn’t acceptable.

Adrienn Marshall

smol

12 months ago

Thank you for your lovely feedback. We're so happy to hear you've had such a positive experience with our lovely customer service team. 😊 We’re really sorry about the delays — delivery times can vary depending on the Royal Mail depot handling your parcel, but we’ll keep pushing to make this better for you! 💚 Thank you so much for all your amazing support and kindness!

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