Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

11 months ago

Great product.

Do the job real well and I feel good using them.

Adrienn Marshall

smol

11 months ago

So pleased to hear that smol has been a great hit in your home! Thank you for your wonderful support!

Caroline

Verificato da Feefo

GBR

11 months ago

Ciò che Caroline ha detto su smol:

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Adrienn Marshall

smol

11 months ago

Thank you for your support!

John

Verificato da Feefo

11 months ago

Ciò che John ha detto su smol:

Good products.

Good products and clear communication.

Adrienn Marshall

smol

11 months ago

So pleased to hear this! Thank you so much for your wonderful support!

Nicola

Verificato da Feefo

11 months ago

Ciò che Nicola ha detto su smol:

Smol

Great products, timely deliveries easy to reschedule

Adrienn Marshall

smol

11 months ago

Thank you for your wonderful review and support. We are so pleased to hear your smol has been a great fit for your home. 💚

Cliente fidato

Verificato da Feefo

11 months ago

Good!

The service is good, but I don’t use it on a daily basis, so it lasts me ages! Changing the delivery date is also tricky as I have shaky hands. I find the box difficult to open, again mostly due to...

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Adrienn Marshall

smol

11 months ago

Thank you so much for sharing your feedback with us. We’re so pleased you’re happy with the service. We understand it can be tricky opening the box if you have shaky hands, and we are restricted with the laws that are in place to protect children. We do however, recommend that you use a flat surface with a wall to the left side and push your pack against the wall (follow instructions and remove all tabs) and then push the other tabs in and tilt your box upwards and slide the drawer out - this will help with the mechanism and aid a smoother glide of the drawer. Over all if ripping or cutting your packs with scissors and decanting into a container is the best option for you then we totally support you.

Karen

Verificato da Feefo

GBR

11 months ago

Ciò che Karen ha detto su smol:

I have a few smol subscriptions which are very easy to manage through my online smol account. I always get a reminder before products are due to be shipped so I can amend my order if required

Adrienn Marshall

smol

11 months ago

We're so pleased to hear that you're finding the subscription flexibility helpful! Thank you SO much for your fantastic support - your bit means so much to us and making change for the planet! 😊

Cliente fidato

Verificato da Feefo

11 months ago

Smol service

Great service, responsive and informative. Allow you to make changes to delivery dates easily and remind you of upcoming deliveries.

Adrienn Marshall

smol

11 months ago

Thank you for your wonderful review and support. We are so pleased to hear your smol has been a great fit for your home and that you are happy with our service. 😊

Cliente fidato

Verificato da Feefo

11 months ago

It's really nice that they come through the post,no carrying heavy bottles home from the supermarket...

Adrienn Marshall

smol

11 months ago

Thanks so much for sharing this! We’re happy to hear that we can help save you those heavy supermarket trips.😊

Cliente fidato

Verificato da Feefo

11 months ago

Makes life easy

Love smol, very efficient and handy, any issues I’ve had they’ve resolved very quickly, would recommend!

Adrienn Marshall

smol

11 months ago

Thank you for your lovely review and support! So pleased to hear how happy you are with your smol and that our lovely team were on hand to help you! 💚

Rachel

Verificato da Feefo

GBR

11 months ago

Ciò che Rachel ha detto su smol:

Quick and reliable Amazing products

Adrienn Marshall

smol

11 months ago

So lovely to hear this! Thank you for your amazing support!

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