Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

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Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

11 months ago

A great wash

Always timely as per regular order. The only thing I’m not particularly fond of is the childproof packaging! I have no children around and I have arthritis so it’s a bit ‘me’ proof too unfortunately.

Adrienn Marshall

smol

11 months ago

We welcome feedback always and in this instance we totally understand and we also have team members that suffer with arthritis or neurological issues. We are restricted by the laws that are in place to protect children. So we would be unable to provide different packaging for individuals without children. We do, however, recommend that you use a flat surface with a wall to the left side and push your pack against the wall (follow instructions and remove all tabs) and then push the other tabs in and tilt your box upwards and slide the drawer out - this will help with the mechanism and aid a smoother glide of the drawer. Over all if ripping or cutting your packs with scissors and decanting into a container is the best option for you then we totally support you.

Ivana

Verificato da Feefo

GBR

11 months ago

Ciò che Ivana ha detto su smol:

Great service

Always on time and I get regular updates on my upcoming orders. They also notify me about their new products which is useful.

Adrienn Marshall

smol

11 months ago

Thanks so much for your lovely review! We’re really glad to hear you’re happy with the updates and that our product notifications are helpful. It’s great to know everything’s arriving on time too! 💚

Laura

Verificato da Feefo

GBR

11 months ago

Ciò che Laura ha detto su smol:

Love smol, so easy to use

The delivery and flexibility of the subscription service is brilliant. I love it. I can't go back to buying bulky boxes and bottles in supermarkets anymore!

Adrienn Marshall

smol

11 months ago

Woweee - what a wonderful review! We're so pleased to hear that you're finding the subscription flexibility helpful, and thank you for sharing your amazing experience! We are over the moon to hear how much you love your smol! 💚

Sandra

Verificato da Feefo

GBR

11 months ago

Ciò che Sandra ha detto su smol:

Great Business 🙂

I’ve never had to use smol customer services as I’ve never had a problem! If I’ve had a backlog of product, I can just pause the account at the touch of one button, never received any junk mail which...

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Adrienn Marshall

smol

11 months ago

Woweee - what a wonderful review! We are over the moon to hear how much you love your smol. Thank you also for supporting our vision for the future, your wonderful choices are making a huge difference to our planet and its future. 💚

Cliente fidato

Verificato da Feefo

11 months ago

Communication very good re delivery and options to change at any rime

Adrienn Marshall

smol

11 months ago

Wow, thank you so much for your wonderful comment and support. So pleased to hear that smol has been a great fit in your home.

Karen

Verificato da Feefo

GBR

11 months ago

Ciò che Karen ha detto su smol:

Fabulous service, easy to order.

Kathryn Burkey

smol

11 months ago

Thank you for your lovely feedback

Cliente fidato

Verificato da Feefo

11 months ago

Good reminders, easy to bring forward or delay, can get bundled goods

Kathryn Burkey

smol

11 months ago

Thank you for your support! So glad to hear you enjoy the bundle service

Irene

Verificato da Feefo

GBR

11 months ago

Ciò che Irene ha detto su smol:

Excellent products & service

Always replies to any queries promptly & never a problem with delivery.

Kathryn Burkey

smol

11 months ago

So pleased our lovely team are always on hand to help you! Thank you for your lovely review

Cliente fidato

Verificato da Feefo

11 months ago

Smol clean up with 5* from me

Smol are absolutely spot on, I am a fan of their green credentials, high quality products, minimal packaging/plastics, ease of subscriptions management and timely reminder emails so you can adjust as...

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Kathryn Burkey

smol

11 months ago

Woweee - We LOVED reading your wonderful review! Your bit means so much to us and making change for the planet. Thank you for supporting us and our vision for the future!

Cliente fidato

Verificato da Feefo

11 months ago

Great products

Great service, easy to manage, super products overall, sustainable paclaging.

Kathryn Burkey

smol

11 months ago

So pleased to hear you support our ethos for a better future! We are so happy to hear you are impressed with your smol :)

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