Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Marion

Verificato da Feefo

GBR

9 months ago

Ciò che Marion ha detto su smol:

I'm as happy customer

SMOL's service is excellent. If I ever have a problem it is sorted very quickly, and returning any empty bottles is easy. I have tried most of what is offered, some I like, some I didn't, but...

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Kathryn Burkey

smol

9 months ago

Thank you for your fantastic review! We are over the moon to hear that our flexible plans and laundry collection are a great fit for your home, and that our lovely team was on hand to help. It's wonderful that you’re enjoying the ease of your subscription while doing your bit for our planet.

Cliente fidato

Verificato da Feefo

9 months ago

Great

A* all the way, ordering, subscription, customer service. Great

Kathryn Burkey

smol

9 months ago

Thank you for your wonderful review and support! We are over the moon to hear how happy you are with our website, subscription, and that our lovely customer service team was on hand to help you.

Cliente fidato

Verificato da Feefo

9 months ago

Fresh and convenient

Love the laundry capsules and always result in a fresh, clean wash. Also love that they arrive through the post and always just in time before they run out.

Kathryn Burkey

smol

9 months ago

Thank you for your wonderful review! We are over the moon to hear how much you love your laundry capsules and that they leave your wash feeling fresh and clean. It is brilliant to know they always arrive through your letterbox just when you need them!

Cliente fidato

Verificato da Feefo

9 months ago

Smol yeah

Great service always on time

Kathryn Burkey

smol

9 months ago

Thank you for your lovely feedback! We are so pleased to hear that smol has been such a great fit for your home.

Cliente fidato

9 months ago

I have just received my new fabric conditioner and new bottle it smells beautiful. Can’t wait for my next wash

Jane

Verificato da Feefo

GBR

9 months ago

Ciò che Jane ha detto su smol:

Excellent service and products.

Excellent in all ways

Kathryn Burkey

smol

9 months ago

We want to say how much we appreciate your amazing feedback! Thank you for your wonderful support.

Cliente fidato

Verificato da Feefo

9 months ago

Reliable company od eco products.

I am kept informed of when deliveries are due and there is an option to cancel or delay. There is also an option to ask for a product sooner than date arranged.

Kathryn Burkey

smol

9 months ago

Thank you for your wonderful review! We are over the moon to hear you love our email reminders and the flexibility to delay or skip an order. It’s great to know that adjusting your delivery dates is working so well for your needs.

Cliente fidato

Verificato da Feefo

9 months ago

Excellent service from Smol

All orders are processed quickly and delivered on the expected date. I love the way we receive a reminder that an order is due and the ability to delay or skip an order. All the products I have...

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Kathryn Burkey

smol

9 months ago

Thank you for your wonderful review! We are over the moon to hear you love our email reminders and the flexibility to skip an order. It is brilliant to know your smol arrives in excellent condition and works exactly as planned.

Carole

Verificato da Feefo

GBR

9 months ago

Ciò che Carole ha detto su smol:

Excellent service

Great service easy to change delivery dates and communicate.

Kathryn Burkey

smol

9 months ago

Thank you for your wonderful review! We are over the moon to hear that our communication and flexible delivery dates are working so well for you. Thank you for your amazing support!

Cliente fidato

Verificato da Feefo

9 months ago

great products

Brilliant quick receipt of goods after ordering. Like that you get a reminder and can skip an order if needed.

Kathryn Burkey

smol

9 months ago

Thank you for your wonderful review! We are over the moon to hear that our email reminders and flexible subscription are working so well for you. Thank you for your amazing support and for being part of the smol family!

Lorraine

Verificato da Feefo

9 months ago

Ciò che Lorraine ha detto su smol:

excellent

Kathryn Burkey

smol

9 months ago

Thank you for your support :)

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