Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

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Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Suz

Verificato da Feefo

7 months ago

Ciò che Suz ha detto su smol:

Saving the planet with fab products!

Love the ethos of Smol - eco-friendly products with minimal waste. Very flexible deliveries - you only buy what you need, when you need it. Very easy to use website and amend orders as required. ...

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Kathryn Burkey

smol

7 months ago

Woweee - what a wonderful review! We are so thrilled to read how impressed you are with your smol and that you've become such a big fan. It makes us so happy to know you love the ethos and that our flexible delivery and easy-to-use website have been such a great fit for you. Your wonderful choices are making a huge difference to our planet and its future, and we are so grateful for your amazing support!

Verified Customer

Verificato da Feefo

7 months ago

Ciò che Verified Customer ha detto su smol:

Great service. Efficient and great products

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with your smol and that it has been such a great fit for your home. It makes us so happy to know our service and products are working so well for you.

Verificato da Feefo

GBR

7 months ago

Ciò che kc ha detto su smol:

Service as in automatic reorder and deliveries

No service, no hindrance

Kathryn Burkey

smol

7 months ago

We are so happy to read how impressed you are with your smol and that our service has been a great fit for you.

Carol

Verificato da Feefo

GBR

7 months ago

Ciò che Carol ha detto su smol:

Washing up liquid

Great way to try different cleaners ect . I love the washing up liquid has the freshest smell with great results

Kathryn Burkey

smol

7 months ago

It makes us so happy to hear that you love the fresh smell and the great results! Thank you for your wonderful review and for sharing your amazing experience with our different cleaners.

Bernie

Verificato da Feefo

GBR

7 months ago

Ciò che Bernie ha detto su smol:

Great service

Well informed about arrival of orders with easy management of when they arrive. Easy to navigate the site. Excellent communication

Kathryn Burkey

smol

7 months ago

Thank you for your fantastic review and support. We are so pleased our lovely team were on hand to help you and that being able to easily manage your orders has been a great fit for you and your home. This makes us so happy!

sue

Verificato da Feefo

GBR

7 months ago

Ciò che sue ha detto su smol:

Smol better than all the others

The best washing product Ive ever used. Delivered when I want it and the opportunity to give a wash to others

Kathryn Burkey

smol

7 months ago

Thank you for sharing your love for smol! We are over the moon to hear how much you love your smol and that it has been the best washing product you've ever used. We are so thrilled to read how impressed you are and so happy that the delivery schedule has been a great fit for you and your home. Thank you for your wonderful support and for sharing your amazing experience!

Margaret

Verificato da Feefo

GBR

7 months ago

Ciò che Margaret ha detto su smol:

Review of products & Service

Service is fast and efficient. However, like many others, I hate the boxes and find them almost impossible to open

Kathryn Burkey

smol

7 months ago

We welcome feedback always, and in this instance, we totally understand how you feel. We even have team members here who suffer with arthritis or neurological issues and find certain packaging a challenge. We are currently restricted by the laws in place to protect children, which means we are unable to provide different packaging for individuals without children at home. However, we do have a tip that might help! We recommend using a flat surface with a wall to the left side and pushing your pack against that wall while following the instructions to remove the tabs. Pushing the other tabs in and tilting the box upwards as you slide the drawer can help the mechanism glide more smoothly. Ultimately, if ripping or cutting your packs with scissors and decanting the contents into a container is the best option for you, we totally support you in doing that

Cliente fidato

Verificato da Feefo

7 months ago

Really good

Kathryn Burkey

smol

7 months ago

While we're happy to have hit the mark, we are always looking for ways to turn that 'really good' into a truly life-changing experience. We are constantly looking for ways to make products and service to be even better for you and the planet—so if there’s ever anything specific we can do please do let us know!

Llanten

Verificato da Feefo

GBR

7 months ago

Ciò che Llanten ha detto su smol:

Easy to use

I love the idea of having a schedule for my products. I can edit them easily, and advance a product if requiered

Kathryn Burkey

smol

7 months ago

It makes us so happy to know that being able to easily edit and advance your schedule has been a great fit for you and your home. Thank you for your amazing feedback and for sharing your wonderful support!

Glenda

Verificato da Feefo

GBR

7 months ago

Ciò che Glenda ha detto su smol:

Saving the planet from plastic

Excellent service, as there is only me, I dont need to order as often as a family would, so love that I can move the dates of future orders to suit. Some items i might only need replacing every 6...

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Kathryn Burkey

smol

7 months ago

Thank you for sharing your wonderful support! We are so happy to hear you support our vision for taking care of our planet and that smol has been such a great fit for you and your home. Your wonderful choices are making a huge difference to our planet and its future. We are so pleased to hear how happy you are with the service and that you find it so easy to move your dates to suit your needs.

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