Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smol

Visualizzazione di tutte le 33,664 recensioni

Cliente fidato

Verificato da Feefo

7 months ago

Excellant!

Kathryn Burkey

smol

7 months ago

This makes us so happy! Thank you for your feedback and your wonderful support.

Cliente fidato

Verificato da Feefo

7 months ago

Always fast, great products and packaging.

Kathryn Burkey

smol

7 months ago

We are over the moon to hear that smol has been a great fit for you and your home! Thank you so much for your amazing support.

Brigitte

Verificato da Feefo

GBR

7 months ago

Ciò che Brigitte ha detto su smol:

I recommend SMOL

So far, it's been superb. The new system of encouraging grouping orders together, makes sense for busy households who get through more cleaning materials, but doesn't work for 2 pensioners!

Kathryn Burkey

smol

7 months ago

This is a brilliant and very fair review! Thank you so much for sharing your experience and for your superb support. We are so thrilled to read how impressed you are with smol so far. We also really appreciate your honest feedback regarding the order grouping. While we're always looking for ways to be even more eco-friendly, we completely understand that what works for a busy household might not suit everyone's needs. The great thing is that our system is designed to be flexible, so you can always stick to the schedule that works best for just the two of you.

Brigitte

7 months ago

Thnak you for responding personally. My disappointment is simply the fact of now needing to pay postage on each delivery. But that's life and increasing costs, I guess. I'm grateful to God that I can afford to buy from Smol including now paying postage

Becky

Verificato da Feefo

7 months ago

Ciò che Becky ha detto su smol:

Excellent service

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with our service and that it has been such a great fit for you. It makes us so happy to know that everything is working so excellently for you!

Jane

Verificato da Feefo

GBR

7 months ago

Ciò che Jane ha detto su smol:

Brilliant idea

Delivered regularly by Royal Mail. No fuss. Easy to change details on the website.

Kathryn Burkey

smol

7 months ago

This is brilliant! Thank you for your amazing feedback and support. We are so thrilled to read how impressed you are with your smol and that our "no fuss" delivery with Royal Mail has been such a great fit for your home. It makes us so happy to know that you find it so easy to manage your details on the website!

John

Verificato da Feefo

GBR

7 months ago

Ciò che John ha detto su smol:

Very pleased with the service

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with your smol and that our service has been such a great fit for you. It makes us so happy to know that everything is working so well!

Sallyann

Verificato da Feefo

7 months ago

Ciò che Sallyann ha detto su smol:

Great efficient straight forward

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are with your smol and that our straightforward service has been such a great fit for you. It makes us so happy to know that everything is working so efficiently!

Cliente fidato

Verificato da Feefo

7 months ago

Excellent products and service

Excellent and reliable. We use the non bio tablets and dishwasher tablets every day and are very pleased with them

Kathryn Burkey

smol

7 months ago

This is brilliant! Thank you for your amazing feedback and support. We are so thrilled to read how impressed you are with your smol and that our non-bio and dishwasher tablets have become such a reliable part of your daily routine. It makes us so happy to know they are a great fit for your home!

Cliente fidato

Verificato da Feefo

7 months ago

Love it

So easy and practicle, pops through the post and doesnt damage the planet, what more could one ask for?

Kathryn Burkey

smol

7 months ago

We are over the moon to hear how much you love your smol. It makes us so happy to know that having your plastic-free products pop through the post is a great fit for you and your home! Your wonderful choices are making a huge difference to our planet and its future, and we couldn't ask for more than that.

claire

Verificato da Feefo

7 months ago

Ciò che claire ha detto su smol:

I use the subscription service and have no complaints

Kathryn Burkey

smol

7 months ago

We are so thrilled to read how impressed you are and so pleased that our subscription service has been such a great fit for you and your home. Having no complaints is the best news we could hear!

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