Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

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Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di smei

Visualizzazione di tutte le 2,568 recensioni

Cliente fidato

Verificato da Feefo

6 years ago

The worst ever experience

With Excuses the Covid-10 the worst ever experience!!!

Lauren Charlesworth

smei

6 years ago

Thank you for your response, I can see a complaint was already registered in relation to this and we have responded accordingly. Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Data di acquisto: 18/08/2020

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su smei:

really messed up my insurance cover please go through the recorded phone ca

by doing as they promised listen to the recorded phone calls still waiting for my policy documents as stated in the post.will be looking at different insurance brookers next time was forced through...

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Lauren Charlesworth

smei

6 years ago

Thank you for your feedback, I can see due to a change in circumstances a different policy was required and cover was arranged on this basis. Unfortunately as we are not currently office based we are unable to post any documents, however I can seethat these were emailed to you on the 11th and 13th of August. I have sent another copy by email for you today and these should be received soon. Should you have any further queries, or wish to discuss this matter further, please do not hesitate in touch on 0330 134 4602. Kind Regards, Lauren Charlesworth SME Insurance Services

Data di acquisto: 11/08/2020

Trusted Customer

Verificato da Feefo

Rye

6 years ago

Ciò che Trusted Customer ha detto su smei:

Have not got back to me

Get back to customer

Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion and we will contact you to discuss this further. Adam Pickering Senior Customer Services Advisor

Data di acquisto: 12/08/2020

Trusted Customer

Verificato da Feefo

North Yorkshire

6 years ago

Ciò che Trusted Customer ha detto su smei:

Advisor didn't appear knowledgeable

Renewal of buildings and contents policy with no changes from the previous year took a number of phone calls with seemingly minor queries from the advisor. He struggled to understand many of the...

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Adam Pickering

smei

6 years ago

Thank you for responding. We very much appreciate your feedback. We are sorry if our service has not met your expectations on this occasion. This will be investigated internally. Should you wish to discuss this further, please do not hesitate to contact us on 0330 134 4602. Adam Pickering Senior Customer Services Advisor

Data di acquisto: 30/08/2020

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su smei:

Good generally I was you for many year

Adam Pickering

smei

6 years ago

Thank you for your feedback. Our advisor has now been in contact to discuss the matter. Please do not hesitate to contact us should you require any further assistance.

Data di acquisto: 25/08/2020

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su smei:

excellent service from SMEI

Data di acquisto: 01/08/2020

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su smei:

VERY GOOD SERVICE AND HAVE BEEN USING THEM MANY YEARS.

Data di acquisto: 03/07/2020

Cliente fidato

Verificato da Feefo

6 years ago

Not everyone has a computer. , postal mail would of been a help

Data di acquisto: 26/07/2020

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su smei:

Excellent Customer Service.

Used them for years now and never had a problem with them. It's them that's had the problem with me. They ring me numerous times, to come up with the best renewal price, but if I'm in with a client...

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Data di acquisto: 19/07/2020

Trusted Customer

Verificato da Feefo

6 years ago

Ciò che Trusted Customer ha detto su smei:

Professional service

Very efficient could answer all my questions

Data di acquisto: 01/07/2020

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