Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

smei Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/sme-insurance | Feefo

Visualizzazione di tutte le 2,544 recensioni

Cliente fidato

11 years ago

Great service, love the fact that i talked to the same person for both my…

Great service, love the fact that i talked to the same person for both my insurances. Personal touch appreciated in a time when it is extremely difficult to talk to a human, and not have to deal...

Leggi altre

SME Insurance Services

smei

11 years ago

Thank you for such great feedback, we will always endeavour to keep the personal touch, something that differentiates us from the large call centres and is preferred by our customers. Lisa Boyes Customer Services Manager

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

Easy to contact and very helpful in dealing with all problems

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

I Have been with sme for four years and service has been excellent.They always try to…

I Have been with sme for four years and service has been excellent.They always try to find the best deals available.

SME Insurance Services

smei

11 years ago

Thank you for continuing to renew with SME every year and for such positive feedback. Lisa Boyes Customer Services Manager

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

Only just cheaper than a rival this time, but we decided to stay with you/

SME Insurance Services

smei

11 years ago

We will continue to try a beat our competitors on price and service, delighted you decided to stay with SME this year. Lisa Boyes Customer Services Manager

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

hasel free communication with no jargon attatched. fast friendly and efficient service for busy people.

SME Insurance Services

smei

11 years ago

We are delighted to see that you have insured through SME this year and thank you for your comments. Lisa Boyes Customer Services Manager

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

Happy with service provided and competitive quote

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

Still waiting to finalised it has been over a month and luck of concentration or…

Still waiting to finalised it has been over a month and luck of concentration or not paying enough attention wasting my time by informing me wrongly so I m not happy at all with the service Thanks ...

Leggi altre

SME Insurance Services

smei

11 years ago

We are very concerned to hear that you have not experienced the type of service that you should expect from SME or the insurers we place you with. I have discussed this with the insurers claims manager who has confirmed that he has been speaking to you today to try and resolve this situation and will continue to do so until this claim has been settled to your satisfaction. Should you have any further queries relating to this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602 Lisa Boyes Customer Services Manager

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

I have found the service Ihave recieved tobe adequate

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

From quote to signing up people rang when they said they would ring everything timewise…

From quote to signing up people rang when they said they would ring everything timewise was spot on e.g documents came when the advisor said they would payment was taken when the advisor said overall...

Leggi altre

Data di acquisto: 03/08/2014

Cliente fidato

11 years ago

very good but i hvnt had to claim off them and thats when you really…

very good but i hvnt had to claim off them and thats when you really know how good an insurance company is as being a business speed is of importance but hopefully i will never have to claim

Data di acquisto: 03/08/2014

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo