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smei Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/sme-insurance | Feefo

Visualizzazione di tutte le 2,544 recensioni

Cliente fidato

11 years ago

Great service

SME Insurance Services

smei

11 years ago

Thank you for your comments. Lisa Boyes Customer Services Manager

Data di acquisto: 21/09/2014

Cliente fidato

11 years ago

GOOD SERVICE FROM MY SALESMAN

SME Insurance Services

smei

11 years ago

Thank you for your comments, we will be sure to forward this on to the sales executives manager. We are delighted to see that you have renewed with us again this year. Lisa Boyes Customer Services Manager

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

Whilst we were happy with the renewal premium the renewal process was unsatisfactory. We did…

Whilst we were happy with the renewal premium the renewal process was unsatisfactory. We did not receive any contact from SME until a day or so before the renewal date. We did not appreciate the...

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SME Insurance Services

smei

11 years ago

We are extremely disappointed to hear your feedback with regards to the service you have received from one of our renewals executives. As a business we pride ourselves that our products, services and competitive prices speak for themselves, and therefore a comparison is not necessary. We are pleased that we were able to accommodate your needs eventually and that you did decide to renew with us, but the service you have received is unacceptable and an investigation into this will be carried out in line with our internal procedures to address this matter promptly. We apologise that you have not received the type of service you should expect from SME this year but we can assure you this will be addressed immediately. Lisa Boyes Customer Services Manager

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

Always called when they said they would, and seemed to know the job.

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

I have always found SME to be competitive with quotes and really helpful when contacting them.…

I have always found SME to be competitive with quotes and really helpful when contacting them. The change of policies i made recently ran very smoothly.

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

Very good service from your telephone representative

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

The whole procedure was relatively smooth from start to finish. As a busy person running a…

The whole procedure was relatively smooth from start to finish. As a busy person running a business this is important.

SME Insurance Services

smei

11 years ago

We are delighted to see that you have renewed again through SME this year. We will endeavour to maintain the prompt professional service that you have come to expect from us. Lisa Boyes Customer Services Manager

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

We changed ownership of the business to a Ltd company and the changes happened with…

We changed ownership of the business to a Ltd company and the changes happened with no problems.

SME Insurance Services

smei

11 years ago

Thank you for you feedback. Lisa Boyes Customer Services Manager

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

little fuss was easy to renew just wish it was cheaper

SME Insurance Services

smei

11 years ago

Thank you for renewing with us again this year and for your good feedback. Please note for future reference that we do offer a price match guarantee should you ever obtain a cheaper price on a like for like basis from another insurer. Lisa Boyes Customer Services Manager

Data di acquisto: 14/09/2014

Cliente fidato

11 years ago

very accomodating

Data di acquisto: 14/09/2014

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