I have recently changed from salon to working from home insurance and it was sorted quickly and and effortlessly adtercjust one phone call and by one person , who kept me up to date with all details...
Not great as discrepancy made with payment and still awaiting documents after 19 days
SME Insurance Services
smei
10 years ago
Thank you for your feedback, we do apologise for the discrepancy with the initial account transaction, I can see that we have since rectified this matter for you.
I note that you elected to receive your policy documents via the online portal this year, we did email the documentation and the link for the portal to you on the 30th October 2015, but I will email this again and also send you a hard copy through the post 1st class.
Kind Regards
Lisa Boyes
Customer Services Manager
Friendly, informative member of staff who dealt with our renewal and understood our need for a competitive & realistic quote in these times. Seemed to do his best to keep our business as we have...
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.