Hi RN,
We appreciate you taking the time to provide feedback but we are very sorry to hear of the problems you experienced with the car parking service you booked on this occasion.
SkyParkSecure.com are a price comparison website and booking agent based in Blackpool, we don't own/operate the car parks or provide the services which is why there is two separate sections on the review form.
I have checked our system and we haven't received any correspondence from you in relation to this matter, we do operate a complaints procedure and if you would like to log a complaint then please send all of the details and your booking reference to support@skyparksecure.com, our Customer Support Team will contact the car parking company on your behalf for them to investigate and respond to you accordingly.
We here at SkyParkSecure.com are committed to resolving this for you in line with our customer first policy.