Efficient and where questions couldn't be answered the rep asked colleagues who were able to.
The initial time it took for the phone to be answered was c.20 mins which isn't really acceptable but...
I initially dealt with an excellent member called Martine Mason who made a provisional booking for me. The next day I wanted to amend my booking to another holiday and spoke to an individual who did...
I was eager to book a chalet for the whole family for a year in advance. Each time I made direct contact with Ski Total I spoke to friendly, reassuring people. I was promised that I would be...
Very easy to book with Ski Total. Friendly and knowledgeable staff. Able to accommodate our vegan children. Very happy with the over all experience.
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Richard
London
5 years ago
Data di acquisto: 09/12/2019
Ciò che Richard ha detto su Ski Total:
I had already identified the holiday I wanted to book from the website so my booking did not pose any particular difficulty. That said your representative (Geeta?) was very friendly, responsive and...
Ski Total is the ski chalet specialist. With catered chalets & chalet hotels in 14 of Europe’s top ski resorts, we’ve got the perfect ski holiday for every skier and snowboarder.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Ski Total is the ski chalet specialist. With catered chalets & chalet hotels in 14 of Europe’s top ski resorts, we’ve got the perfect ski holiday for every skier and snowboarder.