I fell in love with this bracelet the minute it arrived, I took it away with me on holiday, but within 3days the bracelet began to "tarnish". Of course I stopped wearing it, so disappointed !!!
Gareth
Silver by Mail
9 years ago
Dear Mrs Snow,
Thank you for your feedback regarding the Links of Love Bracelet purchased from us. We sincerely apologise that you have experienced a problem with this item. We would be grateful if you could contact customer services regarding this matter (quoting 'Feefo' and your Order Reference) so that they can look into how we may be able to assist you.
Kindest Regards Pip @ Silver by Mail 0345 307 3297 contactus@silver.uk.com
Recensioni del prodotto
Data di acquisto: 30/07/2016
0
Condividi
TC
Trusted Customer
SALTBURN-BY-THE-SEA
9 years ago
Ciò che Trusted Customer ha detto su Silver by Mail:
Purchases are always packaged well, and delivery is always within the period specified. Items are always made to the highest standard, no flimsy thin silver.
Excellent help and guidance from the service team over the phone when I needed assistance in size selection.
Recensioni del prodotto
Gareth
Silver by Mail
9 years ago
Dear Mr Milton,
Thank you for your feedback. We apologise that you received the incorrect ring finish. Should you wish to pursue this matter further, please contact customer services so that they can assist you. Once again we apologise for the mistake that has been made with your order.
Kindest Regards Pip @ Silver by Mail 0345 307 3297
Data di acquisto: 27/07/2016
0
Condividi
TC
Trusted Customer
Northwich
9 years ago
Ciò che Trusted Customer ha detto su Silver by Mail:
Really good value,extra speedy delivery and top quality product with elegant packaging. Ordered Bee earrings for a colleagues Birthday and she was over the moon with them .
The earrings arrived swiftly and safely but unfortunately my sister did not know whom they were from. I was looking for a space to write a message when I ordered on-line but could only see an area...
Leggi altre
Gareth
Silver by Mail
9 years ago
Dear Dr O'Reilly,
Thank you for your response. Please be advised that we do offer a gift tag service which is available online. It can be found at the basket stage when you checkout. We do note that this has not been easy to locate for you and appreciate that you have taken the time to inform us of this. We will pass this feedback to our website team for their information.
Kindest Regards Pip @ Silver by Mail 0345 307 3297
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Thank you for your feedback regarding the Links of Love Bracelet purchased from us. We sincerely apologise that you have experienced a problem with this item. We would be grateful if you could contact customer services regarding this matter (quoting 'Feefo' and your Order Reference) so that they can look into how we may be able to assist you.
Kindest Regards
Pip @ Silver by Mail
0345 307 3297
contactus@silver.uk.com