Thank you for your feedback, we are extremely sorry to hear that your order has not arrived with you. We can see that our customer services team have now treated this as a lost parcel and been in contact with you to resolve this for you and we hope you are happy with the way we have dealt with this for you. Kind regards Jane@Silver by Mail
Recensioni del prodotto
Customer Service
Silver by Mail
1 month ago
Thank you for your feedback, we are extremely sorry to hear that your order has not arrived with you. We can see that our customer services team have now treated this as a lost parcel and been in contact with you to resolve this for you and we hope you are happy with the way we have dealt with this for you. Kind regards Jane@Silver by Mail
Website description should be clearer on products. The earings are clearly made for children, the size is tiny and they should be honest and state this as part of the product description. Wasted my...
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Customer Service
Silver by Mail
1 month ago
Thank you for your feedback, we are sorry to hear that these earrings were smaller than expected. Sizing's are provided within the product details to try to assist prior to purchase but do understand this can be hard to judge. Please be advised that any unworn item can be returned via our returns portal within our website for an exchange or refund. Kindest regards Jane @ Silver by Mail
Recensioni del prodotto
Customer Service
Silver by Mail
1 month ago
Thank you for your feedback, we are sorry to hear that these earrings were smaller than expected. Sizing's are provided within the product details to try to assist prior to purchase but do understand this can be hard to judge. Please be advised that any unworn item can be returned via our returns portal within our website for an exchange or refund. Kindest regards Jane @ Silver by Mail
Silver by Mail are always a pleasure to buy from. Items arrive well packaged and very promptly. The jewellery pouches and boxes are attractive and make giving items as a gift easy! I have purchased...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.