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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Shift Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/shift-online | Feefo

Visualizzazione di tutte le 150 recensioni

David McDonald

3 years ago

Data di acquisto: 08/02/2022

Ciò che David McDonald ha detto su Shift:

Don’t do it!

I had a horrible experience - I booked 2 people for my house move, 1 person turned up, my elderly and disabled parents did most of the work at pick up, at drop off all of my things were left outside...

Customer Support

Shift

3 years ago

Hi David. We are really sorry to hear that there were issues with your booking. We will contact you shortly regarding this. Kind regards, Shift Customer Care Team

David McDonald

3 years ago

Hi Customer Care Team, Thanks for your response, please note that I have not been contacted regarding this.

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Cliente fidato

3 years ago

Data di acquisto: 11/12/2021

Lazy shifters

I ended up having to pay more cash to the man on the day I used them, they didn’t help one bit. He stood in his van on his phone. I will never use them again.

Adam barnard

Shift

3 years ago

Hi Thank you for leaving your feedback, we are sorry you received such a poor service from the provider you booked on our site. We have reached out to you privately to hopefully come to a mutual resolution. Thanks Shift Team

Cliente fidato

3 years ago

Thanks for my refund, the response I’ve had from yourselves regarding this has been fantastic. The refund was appreciated.

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Cliente fidato

3 years ago

Data di acquisto: 07/02/2022

On time, friendly and helpful. Thanks!

Customer Support

Shift

3 years ago

HiThank you for taking the time to leave a review. We are glad you received a friendly and helpful service through Shift.ThanksShift Team

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Georgina Hare

3 years ago

Data di acquisto: 06/02/2022

Ciò che Georgina Hare ha detto su Shift:

Lovely team!

Customer Support

Shift

3 years ago

Hi GeorginaThank you for taking the time to leave a review. We are glad you received a great service through ShiftThanksShift Team

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Teresa Hodson

3 years ago

Data di acquisto: 06/02/2022

Ciò che Teresa Hodson ha detto su Shift:

Excellent so easy!

Customer Support

Shift

3 years ago

Hi TeresaThank you for taking the time to leave a review. We are glad you received excellent service through Shift.ThanksShift Team

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Ruqaya A

3 years ago

Data di acquisto: 07/02/2022

Ciò che Ruqaya A ha detto su Shift:

I paid for a delivery on a certain day, it came 24 hours late. Terrible.

Live driver location. I booked a delivery for Sunday for a fridge, it came on a monday, I had to cancel work that day. Missing out on a full day work of pay. The service is ridiculous

Customer Support

Shift

3 years ago

Hi Ruqaya We apologize for not being able to service your booking. As a marketplace, we connect customers with an independent man with a van. We facilitate the booking between customers and service providers. When providers pull out of booking, we allocate replacements to attempt and ensure no delay with your move. We were unsuccessful on this occasion. We will contact you to discuss the matter further. Thanks Shift Team

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Cliente fidato

3 years ago

Data di acquisto: 08/02/2022

It was excellent

Customer Support

Shift

3 years ago

HiThank you for taking the time to leave a review. We are glad you received excellent service through Shift.ThanksShift Team

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Cliente fidato

3 years ago

Data di acquisto: 08/02/2022

Easy to use, driver is responsive and helpful.

Customer Support

Shift

3 years ago

HiThank you for taking the time to leave a review. We are glad you received a great service through Shift.ThanksShift Team

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Cliente fidato

3 years ago

Data di acquisto: 17/12/2021

Friendly but late

Friendly and quick to complete the move, but the guys were really late to arrive. I was also a bit nervous by how they manhandled the TV in their van, but it survived in once piece. I also helped...

Customer Support

Shift

3 years ago

Hi Thank you for taking the time to leave a review. We are glad you received excellent service through Shift. We apologize for the drivers' lateness on this occasion. We will contact you to discuss the matter further with you. Thanks Shift Team

Cliente fidato

3 years ago

Hi there, You contacted me last week to arrange a part-refund on this; will you contact me by email to arrange it? Thanks

Customer Support

Shift

3 years ago

Hi You will receive an email confirming your refund. Thanks Shift Team

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Harry Holt

3 years ago

Data di acquisto: 04/02/2022

Ciò che Harry Holt ha detto su Shift:

The guys were helpful and professional and efficient

Customer Support

Shift

3 years ago

Hi Harry Thank you for taking the time to leave a review. We are glad you received a professional and efficient service through Shift. Thanks Shift Team

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