The service was good up until the driver turned up smelling of alcohol and had his girlfriend with him. I thought if I just paid the deposit through card the rest would be cash. Gave the driver £25...
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Alex
Shift
6 years ago
Hello Natalie,
We do apologise that your experience with Shift was not the 10/10 service that you were expecting. We were under the impression that everything went smoothly with your booking and that you were happy with the service given when previous feedback was supplied to us.
However since receiving your review we have attempted to get in contact with you multiple times about this matter. We have sent across a resolution for you that we believe that you will be happy to accept also.
We do stress the importance to our customers to never hand cash across to our drivers and do inform you of this via verbal and email confirmation.
Do please reply to our emails to you or call in to us if we can be of any further assistance to you at this time.
All the best
Georgia
The van driver and the actual service were great. The driver contacted us to arrange a time and as he knew our availability, took the opportunity to do the job earlier when his schedule changed. The...
They were punctual, polite, helpful and efficient. I was really impressed, as not only did you remove my property, but a lot of unnecessary stress with it.
I am very pleased with the service. Making the booking was so quick and easy especially it being last minute.
The driver who helped me move was amazing, helped with everything and was very polite...
My previous plans for moving had fell through last minute and I needed help moving quickly. Shift was great, very friendly people who were happy to help me out the same day. The price was the best...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.