Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di Shield Total Insurance

MJ

Mrs Julie Johnson

Verificato da Feefo

4 years ago

Ciò che Mrs Julie Johnson ha detto su Shield Total Insurance:

Definitely renew with them

Lindsey Jones

Shield Total Insurance

4 years ago

Hi Julie, Thank you for taking the time to review your recent experience. It is great to hear that you found your renewal process a positive one. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 16/02/2022

0

Cliente fidato

Verificato da Feefo

4 years ago

Inefficient not easily contacted

Tried to cancel insurance by phone and email as no longer required. No acknowledgment of any communication. This was 6 months ago and no refund received to date

Lindsey Jones

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 17/06/2021

0

MS

Mr James Seath

Verificato da Feefo

North Lanarkshire

4 years ago

Ciò che Mr James Seath ha detto su Shield Total Insurance:

Your online application was the easiest to follow, plain English compared to some other company’s

Lindsey Jones

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 01/04/2022

0

MB

Mr Clive Booth

Verificato da Feefo

4 years ago

Ciò che Mr Clive Booth ha detto su Shield Total Insurance:

Insurer,s are only as good as the way they handle a claim ,I have not had a claim

Isabelle

Shield Total Insurance

4 years ago

Hi Mr Booth, Thank you for taking the time to review your recent experience. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 30/03/2022

0

MC

Mr Nigel Clarke

Verificato da Feefo

4 years ago

Ciò che Mr Nigel Clarke ha detto su Shield Total Insurance:

Caravan insurance renewal

Great value cover, very easy to renew, all insurance details were emailed very helpful staff helped through the process

Isabelle

Shield Total Insurance

4 years ago

Hi Nigel, Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff to be helpful throughout the process and it was very easy for you to renew this year. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 17/01/2022

0

Cliente fidato

Verificato da Feefo

4 years ago

Renewal

They forget to send out a renewal notice! I'm told they tried to phone me but the two dates given I know I was at home, also I have an answerphone. When I phoned them as insurance about to run out,...

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Isabelle

Shield Total Insurance

4 years ago

Hi, I am sorry to hear that you didn't receive any contact regarding your renewal. We are always working on improving our service, so this feedback will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 11/04/2022

0

Cliente fidato

Verificato da Feefo

4 years ago

I renewed my insurance with no problem

Isabelle

Shield Total Insurance

4 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to renew your insurance with no problems. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 04/02/2022

0

MB

Mr James Briggs

Verificato da Feefo

4 years ago

Ciò che Mr James Briggs ha detto su Shield Total Insurance:

Excellent service and competitive quote

It is so hard these days to get people on the phone, always with menus and long delays. How refreshing them to get though easily, speak to someone and get my insurance issues sorted. Really please...

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Isabelle

Shield Total Insurance

4 years ago

Hi James, Thank you for taking the time to review your recent experience. It’s great to hear that you were able to get through to speak to our staff easily and have all your insurance needs handled. It's great to know we were competitive for you and have delivered a service you're pleased with. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 21/03/2022

0

ML

Mr John Lockey

Verificato da Feefo

4 years ago

Ciò che Mr John Lockey ha detto su Shield Total Insurance:

Did it online no problem ,the reason for four stars is that they charge an admin fee for me doing the work.

Isabelle

Shield Total Insurance

4 years ago

Hi John, Thank you for taking the time to review your recent experience. It’s great to hear that you found no problems when completing the insurance online. We are always looking to improve our service, so your feedback regarding the administration fee will be shared with the relevant business areas. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 03/04/2022

0

MC

Mr Paul Carr

Verificato da Feefo

4 years ago

Ciò che Mr Paul Carr ha detto su Shield Total Insurance:

Allways easy and straight forward to renew tgankyou

Easy to set up and review thankyou

Isabelle

Shield Total Insurance

4 years ago

Hi Paul, Thank you for taking the time to review your recent experience. It’s great to hear that you found it easy and straightforward to renew this year. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 24/01/2022

0

Shield Total Insurance Recensioni

Touring CaravanAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood price highly recommend

MotorhomeAltre recensioni di questo prodottoVisualizza il sito web del prodottoAfter sales and communication for cancellation very poor

Touring CaravanAltre recensioni di questo prodottoVisualizza il sito web del prodottoVery good value I really was expecting a lot more , compared to searches I had done.

MotorhomeAltre recensioni di questo prodottoVisualizza il sito web del prodottoMy purchase went smoothly and supplied my needs

Touring CaravanAltre recensioni di questo prodottoVisualizza il sito web del prodottoVery reasonably priced insurance cover for my touring caravan and comprehensive cover

Leisure HomeAltre recensioni di questo prodottoVisualizza il sito web del prodottoPremium hardly changed from last year

Leisure HomeAltre recensioni di questo prodottoVisualizza il sito web del prodottoThey were helpful and pleasant

Touring CaravanAltre recensioni di questo prodottoVisualizza il sito web del prodottoCompetitive and excellent service on the phone

MotorhomeAltre recensioni di questo prodottoVisualizza il sito web del prodottoGood value but we will see what happens in a years time.Have had full no claims for years but with all of them the premium goes up,so I go elsewhere.

MotorhomeAltre recensioni di questo prodottoVisualizza il sito web del prodottoSay to renew nice to know about when my policy is up for renewal

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?