I rang to cancel this policy at the end of April as I had sold my caravan. Then you send a renewal which I cancelled then you send me a new policy. What on earth is up with you people.
Shield Total Insurance
Shield Total Insurance
9 years ago
Please accept our apologies for an admin error which led to the policy not being cancelled at the time of your initial request.
We trust this has all been resolved now as we have been in touch with you directly.
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Data di acquisto: 16/05/2016
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Shield Total Insurance:
Very comprehensive cover for my motorhome and now my camper van with extended cover for European travel. Excellent value and easy understandable policy documents. Telephone contact always very...
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Data di acquisto: 13/05/2016
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Shield Total Insurance:
Efficient service but not happy being charged £20 to amend my details!
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Data di acquisto: 16/05/2016
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Trusted Customer
swadlincote
9 years ago
Ciò che Trusted Customer ha detto su Shield Total Insurance:
Other companies said breakdown should be covered by your car insurance .So I checked and it is not covered at all by car insurance. The staff were very friendly and helpful. They knew what I...
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Data di acquisto: 15/05/2016
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Trusted Customer
Sunderland
9 years ago
Ciò che Trusted Customer ha detto su Shield Total Insurance:
was given incorrect advice on policy excesses. Had I not read the small print and rang back to challenge the incorrect advice given I may have not renewed my policy. Also a lack of transparency of...
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Shield Total Insurance
Shield Total Insurance
9 years ago
We are very sorry that our advisor initially stated a theft excess that was greater than stipulated in the policy wording.
We are also pleased that this situation was clarified when you called us. Thank you for your feedback.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.