Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Shield Total Insurance Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/shield-total-insurance | Feefo

MG

Mr Anthony Gillard

Verificato da Feefo

2 years ago

Ciò che Mr Anthony Gillard ha detto su Shield Total Insurance:

All ways good

Lindsey

Shield Total Insurance

2 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 13/07/2023

0

Cliente fidato

Verificato da Feefo

2 years ago

Will never use them again. Not the company they used to be.

Tell the truth about policies.

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear that you are not happy with the service and information that you have been provided during our communications. I have forwarded your feedback to our complaints team to ensure the issues raised are investigated thoroughly. We are always working on improving our services and your feedback is appreciated. Kindest Regards, The Shield Total Insurance Team

Recensioni del prodotto

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear you are unhappy with the delays in processing your refund. Refunds can take up to 28 days to be processed, and we apologies this was not explained at the time of the cancellation. Thank you for taking the time to provide product feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements. Kindest Regards, The Shield Total Insurance Team

Data di acquisto: 19/08/2023

0

MB

Mr Lawrence Bufton

Verificato da Feefo

2 years ago

Ciò che Mr Lawrence Bufton ha detto su Shield Total Insurance:

I would definitely recommend them. They were helpful and polite with my query. No complaints at all.

Lindsey

Shield Total Insurance

2 years ago

Hi Lawrence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were polite and helpful. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 01/05/2023

0

MA

Mr Brian Anderson

Verificato da Feefo

2 years ago

Ciò che Mr Brian Anderson ha detto su Shield Total Insurance:

one happy satisfied customer thanks

We have always used Shield for all our caravans static and others and have had a perfect service for the past 14 years without any compromise will continue into the future our ages willing . That i...

Leggi altre

Lindsey

Shield Total Insurance

2 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you are happy with the service you have received over the past 14 years. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 15/08/2023

0

Cliente fidato

Verificato da Feefo

2 years ago

Helpful and knowledgable staff

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our staff are helpful and knowledgeble. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 09/07/2023

1

Cliente fidato

Verificato da Feefo

2 years ago

Excellent customer servìce

Excellent service, very helpful.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you received an excellent service and our reprensentative was helpful. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 07/08/2023

0

MT

Mr Barry Towes

Verificato da Feefo

Turners Hill

2 years ago

Ciò che Mr Barry Towes ha detto su Shield Total Insurance:

Very helpful staff and good service

Lindsey

Shield Total Insurance

2 years ago

Hi Barry, It’s great to hear that our representatives are helpful and provided a good service. .Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 01/08/2023

0

MR

Mr Scott Ritchie

Verificato da Feefo

2 years ago

Ciò che Mr Scott Ritchie ha detto su Shield Total Insurance:

Friendly and helpful. The process was quite straightforward.

Friendly and helpful.. everything was clearly explained.

Lindsey

Shield Total Insurance

2 years ago

Hi Scott, Thank you for taking the time to review your recent experience. It’s great to hear the process was straightforward and our representatives are helpful & friendly. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 31/07/2023

0

Cliente fidato

Verificato da Feefo

2 years ago

Good customer service, explained everything in English so I could understan

Good customer service, very helpful, explained everything in English so I could understand the details.

Lindsey

Shield Total Insurance

2 years ago

Hi, It is great to hear you received good customer service and our representative fully explained your cover. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 29/07/2023

0

MK

Mrs Janet Kinchin

Verificato da Feefo

2 years ago

Ciò che Mrs Janet Kinchin ha detto su Shield Total Insurance:

Excellent customervservice

Excellent customer service, was able to renew insurance very quickly.

Lindsey

Shield Total Insurance

2 years ago

Hi Janet, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick process and you received excellent customer service. Kindest regards, The Shield Total Insurance Team

Recensioni del prodotto

Data di acquisto: 28/07/2023

0

Shield Total Insurance Recensioni

Leisure HomeAltre recensioni di questo prodotto (141)Visualizza il sito web del prodottoAll ways a fair price and pleasure to talk the the staff

MotorhomeAltre recensioni di questo prodotto (84)Visualizza il sito web del prodottoCancelled policy on same day. Waited 11 days for refund after chasing them. Up your game.

MotorhomeAltre recensioni di questo prodotto (84)Visualizza il sito web del prodottoI'm satisfied with the cover and cost. My questions were all answered completely and any worries I had were allayed. The person I dealt with was friendly and competent.

Touring CaravanAltre recensioni di questo prodotto (122)Visualizza il sito web del prodottoThe policy covers just what we need

MotorhomeAltre recensioni di questo prodotto (84)Visualizza il sito web del prodottoHelpful and knowledgable staff

Leisure HomeAltre recensioni di questo prodotto (141)Visualizza il sito web del prodottoGreat service thanks very much

Leisure HomeAltre recensioni di questo prodotto (141)Visualizza il sito web del prodottoVery helpful staff and good service will definitely use again

MotorhomeAltre recensioni di questo prodotto (84)Visualizza il sito web del prodottoQuite happy with the price.

MotorhomeAltre recensioni di questo prodotto (84)Visualizza il sito web del prodottoGood service, very helpful, explained everthing so I could understand

Leisure HomeAltre recensioni di questo prodotto (141)Visualizza il sito web del prodottoGood product, exactly what was required

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

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