Easy to book and a good Representative in Santa Maria. BUT, should not have wild dogs roaming on the beach of a 4 star hotel. Also, rogue taxi driver conned me into believing that he was my...
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Sara Dobak
The Cape Verde Experience
2 years ago
We hope you enjoyed your holiday overall, Mr Monaghan, due to the hotel's beachfront location and proximity to the main town. It's a shame you felt the hotel was lacking as a 4-grade property, although I should add, our grading isn't meant to reflect the international star-rating system we're all familiar with. Instead, it's based on Cape Verde's own national grading process, which takes into account the islands' overall amenities and facilities.
Excellent communication. All went just as described.
Not a hitch . Would definitely recommend for peace of mind.
Recensioni del prodotto
Sara Dobak
The Cape Verde Experience
2 years ago
This is such lovely feedback, thank you. My favourite part is the 'just perfect for us' comment - finding the right hotel 'fit' is so important for a great holiday and I'm delighted you have found yours in the Royal Horizons Boa Vista.
Data di acquisto: 29/10/2023
0
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Mrs Seager
Verificato da Feefo
2 years ago
Ciò che Mrs Seager ha detto su The Cape Verde Experience:
were very friendly, and helpful. Advised me after booking that the hotel i had booked, The Iberostar Boa Vista had changed hands and did i want to change my booking.I decided to stay with original...
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Sara Dobak
The Cape Verde Experience
2 years ago
Thank you for your comments. We do realise that for many previous guests at the former Iberostar Boa Vista, the style of the new management may not appeal as much as before and it's a pity you found the entertainment geared mainly towards the Italian market. Following a recent visit by one of our UK managers, we do know there are two entertainment teams, one of which speaks English - and there are also signs in English, so I'm sorry if this wasn't apparent during your stay. Nonetheless, we appreciate you taking the time to forward your observations and I hope you did enjoy your holiday in Cape Verde overall.
Data di acquisto: 03/11/2023
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Mr Keevil
Verificato da Feefo
Isle of Wight
3 years ago
Ciò che Mr Keevil ha detto su The Cape Verde Experience:
Thank you for taking the time to comment, Mr Keevil, it's very useful for us to hear your thoughts, especially as you are such a regular guest. Menus are relatively easy to adjust and improve, so we will pass this feedback on to the hotel for consideration.
Data di acquisto: 29/09/2023
0
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Mrs Sturdy
Verificato da Feefo
3 years ago
Ciò che Mrs Sturdy ha detto su The Cape Verde Experience:
Helpful, and friendly, always at the end of the phone when needed.
However....we are very unhappy with the amount of money this holiday cost us (£4,890 for one week). Some of this was due to the...
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Data di acquisto: 11/04/2023
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Mrs Paine
Verificato da Feefo
3 years ago
Ciò che Mrs Paine ha detto su The Cape Verde Experience:
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
