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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Prompt and efficient

Daisy

Secure Trust Bank

1 year ago

Hello, This is great to hear! Thank you for your review. Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Opening of two new accounts

Good a bit over the top on security in this case

Daisy

Secure Trust Bank

1 year ago

Hello, Here at Secure Trust Bank we take security very seriously and have a set of procedures in place to protect our customers and their accounts. Thank you for your review! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Already an existing customer.. Opened a Fixed Rate Bond online a very quick and easy process

Daisy

Secure Trust Bank

1 year ago

Hello, Thank you for your review! We are glad to hear this. Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Good Service

The service is excellent.

Daisy

Secure Trust Bank

1 year ago

Hello, It is great to hear that you are happy with the service we provide. Thank you for your review! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Generally happy

Quite straightforward to use, although I was surprised that I had to change my easy access account myself, to another issue with a higher interest rate. I rang as I had seen advertised a higher rate...

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Cliente fidato

Verificato da Feefo

1 year ago

Very helpful staff on the telephone which was needed as I had lost my sign in details for the online banking.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your positive feedback, We are please to here we where able to help you get back into your internet banking! Kind regards, Sophie

Michael French

Verificato da Feefo

1 year ago

Daisy

Secure Trust Bank

1 year ago

Thank you for your review!

Cliente fidato

Verificato da Feefo

1 year ago

Daisy

Secure Trust Bank

1 year ago

Thank you for your review!

Cliente fidato

Verificato da Feefo

1 year ago

Efficient service

Whilst the reply to online messages is a bit slow I have always found the response to be succinct and helpful. For urgent matters you can phone and on the few occassions I have done this the staff...

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Daisy

Secure Trust Bank

1 year ago

Hello, It is great to hear that you are happy with the service we provide! Thank you for taking the time to leave a review. Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Secure trust fixed ISA

Overall it was good - my only gripe is that you are unable to send a £1 test deposit prior to sending the full amount - it makes the initial transaction quite risky in my opinion.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for taking the time to leave your review! The minimum amount you can deposit into an ISA is £1000, We understand that sending a test payment of £1 would feel more secure as £1000 is still a large amount of money. This is something we can look at and maybe implement in the future. Kind regards, Sophie

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