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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Andrew Parkes

Verificato da Feefo

Par

1 year ago

Ciò che Andrew Parkes ha detto su Secure Trust Bank:

Everything was easy to set up & I got confirmation when my payment was received. All good.

Sophie

Secure Trust Bank

1 year ago

Hi Andrew, We are pleased to hear you are happy with the service provided! Thank you for taking the time to leave your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Customer care & withdrawals

The customer care was good. When I transferred money to my normal current account it was usually through in 2 hours which I was really pleased about.

Sophie

Secure Trust Bank

1 year ago

Hi, we are pleased to hear are pleased with the service provided! Thank you for taking the time to leave your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

It all went well with online application and good email communications. ISA now set up.

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for taking the time to leave your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Very good service. Sadly interest rates not keeping up so have to move on. Sorry.

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

User friendly

Excellent clear service and website was user friendly for us. Thank you.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you found our website user friendly! Thank you for taking the time to leave your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Very good interest rate

verygood the person I spoke to was helpful and professional went with secure trust bank after money supermarket re view also better interest rate compared with my b s ISA and reinvested with secure...

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Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you found us professional. Thank you for your review. Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

The customer team member was curt and they website is not that easy to work for online banking versus competitor banks

Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectation. As your name is not visible here, we are unfortunately unable to contact you. We appreciate all feedback from our customers, please rest assured that we are constantly looking at better ways of using technology to improve our customer experience. If you need any further assistance regarding your account, please give us a call on 03451 117 092. Kind regards, Louise

Caron French

Verificato da Feefo

London

1 year ago

Ciò che Caron French ha detto su Secure Trust Bank:

A human experience!

Quick and efficient. Call was answered by a knowledgeable and helpful human being. Plus, I didn’t feel as if I was pushed from pillar to post by a system designed to dissuade me from trying to speak...

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Sophie

Secure Trust Bank

1 year ago

Hi Caron, We are pleased to hear this! Thank you for taking the time to leave your review! Kind regards, Sophie

Margaret

Verificato da Feefo

Carnoustie

1 year ago

Ciò che Margaret ha detto su Secure Trust Bank:

Straightforward account opening procedure

Must be one of the most straightforward account opening processes ever. Great interest rates and choice of accounts. Simple to change account details such as e-mail address, phone number etc where...

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Sophie

Secure Trust Bank

1 year ago

Hi Margaret, We are pleased to hear you have found it easy to access your account. Thank you for taking time to leave your review, Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

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